6 Jobs in Folsom, CA
Greywind Marketing is Hiring a Customer Service Representative (CSR) Near Folsom, CA
Customer Service Representative Tasks:
- Ability to interact with customers in a consistently positive and professional manner
- Managing high volume customer interactions in a timely manner
- Identifying customers’ needs, clarify information, research every issue, and providing solutions
- Ability to use customer service software to answer customer questions and enter orders
- Handle all paperwork associated with customer transactions
- Develop product knowledge to answer customer inquiries
- Inform the customers of new products or special offers
- Work in a well-organized manner
- Support other positions as needed
- Perform other tasks as assigned by the manager
- Excellent written and verbal communication skills
- Customer Service experience is required
- Must have good analytical and mathematical skills
- Ability to multi-task, set priorities and manage time effectively
- Willingness to learn the industry and products
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Job Summary
Full Time
$46k-58k (estimate)
06/06/2024
06/29/2024
The job skills required for Customer Service Representative (CSR) include Customer Service, Problem Solving, Data Entry, Verbal Communication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.
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