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Service Desk Support Specialist
Responsible for supporting the program/project/client to ensure Infrastructure Services are delivered to meet customer business needs and expectations. Receives and responds to technical/specialized customer problems, issues, requests. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Provides first level support for resolution of customers' incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.
Minimum Qualifications
Full Time
$45k-56k (estimate)
06/03/2024
06/22/2024
dunhillrockport.com
Rockport, TX
<25
Business Services
The following is the career advancement route for Service Desk Support Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Support Specialist. You can explore the career advancement for a Service Desk Support Specialist below and select your interested title to get hiring information.