6 Jobs in Evanston, IL
Northwestern Memorial HealthCare is Hiring a Patient service representative Near Evanston, IL
Job Description
The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Responsibilities :
- Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
- Confirms and updates patient identification and demographic / insurance information.
- Completes patient registration as needed.
- Obtains patient consents / authorizations.
- Collects co-payments, past due balances and point of service payments.
- Posts payments, process billing information and perform end of day cash drawer closing.
- Keeps waiting area clean and comfortable.
- Informs patients of any delays or changes in appointment status.
- Schedules appointments as necessary.
- For PSRs in the Immediate Care Clinics (ICC), float to other ICCs / departments.
- May perform other duties as assigned.
Qualifications
Required :
- High school diploma or GED equivalent.
- Zero (0) to two (2) years experience in a customer service position.
Preferred :
- Bachelor's degree.
- Previous experience in a healthcare setting.
- Working knowledge of medical terminology.
- Bilingual.
Additional Information
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Last updated : 2024-05-11
Job Summary
Full Time
Ambulatory Healthcare Services
$41k-52k (estimate)
05/13/2024
06/21/2024
rmg.nm.org
BARTLETT, IL
200 - 500
1990
TERRY BECKER
$5M - $10M
Ambulatory Healthcare Services
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The job skills required for Patient service representative include Customer Service, Billing, Patient Registration, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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