DEFINITION: Performs journey-level professional and administrative and analytical duties in support of one or more Human Resources or Risk Management program areas, including classification and compensation, labor and employee relations, recruitment and selection, benefits administration, training and employee development, workers’ compensation, general liability, industrial safety, and risk management and loss control. Provides responsible staff assistance to the Human Resources Director and/or Human Resources Manager.

DISTINGUISHING CHARACTERISTICS: This is the journey level classification in the Analyst series. The Senior Human Resources Analyst position is distinguished from the Human Resources Analyst by the complexity of duties assigned, the responsibility for coordinating a human resources program area, significant communications with citywide management, and a greater degree of independence and decision-making.

SUPERVISION RECEIVED AND EXERCISED:Receives general supervision from the Human Resources Director and/or Human Resources Manager. May provide functional and technical direction to professional, technical, or administrative staff. 

ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.

The Senior Human Resources Analyst is competent in performing the below duties and provides responsible and analytical support. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices:

Characteristic Duties and Responsibilities:

Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities:

• Provides administrative and management assistance to department executives, managers, and other City personnel regarding human resources and risk management matters including but not limited to the following areas: recruitment and selection, classification and compensation, employee and labor relations, performance management, worker’s compensation, general liability claims, health and safety, and training and development;
• Coordinates and facilitates administrative, human resources, or risk management functions; participates in the development of department budget, goals and objectives;
• Provides functional and technical direction to other Human Resources staff and/or consultants;
• Researches, compiles, and analyzes data from various sources including Human Resources Information Systems and Enterprise Resources Planning (ERP); prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, prepares and presents reports of findings, and makes sound recommendations;
• Prepares and presents staff reports, correspondence, policies, procedures, handbooks, manuals, rules and regulations, resolutions or publications relating to human resources and/or risk management administration;
• Provides professional-level staff support to departmental committees, boards and other groups, including coordinating meeting schedules and agendas, facilitating meetings, etc.; represents the department at meetings and commits the department to a course of action; may coordinate and facilitate City-wide functions and events; represents the Department with external agencies, organizations and professional groups;
• Responds to inquiries from employees, elected officials, management, outside agencies, and the public;
• Interprets and monitors compliance with governing documents, including, but not limited to MOUs, Personnel Rules, City Municipal Code, Employer-Employee Relations Resolution, and Administrative Code;
• Resolves discrepancies or procedural problems and responds to program administration and/or delivery questions ensuring necessary follow-up occurs; assists with, provides input and monitors Department records for operational and budget development and accountability;
• Plans, coordinates, develops, and designs recruitment and selection activities including assessment and selection instruments, test administration, job brochures and advertisements; responds to employment and recruitment inquiries from applicants and the public; screens job applications; prepares correspondence to applicants; monitors pre- and post-employment processes; 
• Process and maintain confidentiality of various records and forms relating to personnel actions, benefits, and litigation;
• Process employee requests for leave programs (disability, FMLA) and the benefits associated with the transition to retirement healthcare; Facilitates interactive process meetings;
• Administer the City’s Department of Transportation (DOT) Drug & Alcohol Program;
• Administer the City’s workers’ compensation and general liability claims, Department of Labor and OSHA reporting, City insurance programs, and vendor Certificates of Insurance;
• Coordinate and facilitate environmental testing and protocols at City facilities; 
• Attends professional organization meetings;
• Acts as a liaison with outside counsel, brokers, and consultants as assigned;
• Stays abreast of changes in laws and trends affecting public sector human resources programs and activities;
• Regularly and predictably attends work, and; 
• Performs related duties as assigned. 

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: 

To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of:

• Principles, practices, techniques and methods of human resources and risk management and program administration; 
• Pertinent Federal, State and local laws, regulations, ordinances, and policies impacting personnel, employment and risk management;
• Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs;
• Research methods and practices; 
• Principles and procedures of statistical and administrative record keeping;
• Effective contact administration;
• Human Resources Informational Systems (HRIS), applicant tracking systems, word processing, database, spreadsheet and presentation software; 
• Basic budgeting procedures and financial record keeping;
• Principles and practices of workload organization and priority setting;
• Business and report writing, and;
• Modern office methods, practices, procedures and equipment.

Skill in:

• Performing complex professional level administrative and analytical work;
• Interpreting and applying laws, ordinances and policies;
• Conducting research, analyzing statistical and other data, and preparing and presenting reports;
• Providing accurate information and explaining laws, policies and procedures to others;
• Working cooperatively on internal and external committees and task forces;
• Providing functional and technical direction to support staff or consultants;
• Developing and delivering professional and technical training;
• Analyzing, evaluating, and recommending improvements to department operations, programs and services;
• Performing statistical analysis;
• Understanding and applying regulations, procedures and guidelines;
• Using public relations techniques in responding to inquiries and complaints;
• Maintaining confidentiality of sensitive information;
• Making sound, independent decisions within established policy and procedural guidelines;
• Communicating clearly and concisely, both orally and in writing;
• Appearing for work on time;
• Following directions from a supervisor;
• Understanding and following posted work rules and procedures;
• Accepting constructive criticism;
• Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly, and
• Establishing, maintaining, and fostering positive and effective working relationships with those contacted in the course of work, and functioning effectively in a confidential work environment.

QUALIFICATIONS:

A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Four (4) years of increasingly responsible human resources experience, including one (1) year of supervisory experience. Public sector experience is highly desirable.

Education: A Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration or a closely related field is required.

License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required.

Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.

The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.