2 Jobs in El Cajon, CA
GDIT is Hiring a Service desk technician Near El Cajon, CA
Job Description :
Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Technician II, you will help ensure today is safe and tomorrow is smarter.
Our work depends on a Service Desk Technician II joining our team to delivers cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems.
HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT :
Provides technical support and troubleshooting for network, desktop, and / or systems hardware and software.
Assists and resolves hardware and software technical problems on laptops, thin clients, and peripherals.
Devices typically run Microsoft Windows 10 and are owned by US Space Force; utilized by a combination of on-site personnel at Los Angeles Air Force Base and remote users across the US.
May answer queries by telephone and identify problems via monitoring of the Jira Service Management and DynaTrace portals.
Fulfill requests and provide troubleshooting support to end-users regarding network and system infrastructure, associated applications, and devices.
Records all work accomplished using Jira Service Management application.
Inputs standardized data into maintenance software applications to assist in diagnosis, identification, isolation, and problem analysis and compilation of historical database records.
Route calls to product line specialists, application, or system support specialists.
Alerts management to recurring problems and patterns of problems.
Ownership of incidents from end-to-end.
WHAT YOU’LL NEED TO SUCCEED :
Detailed technical problem-solving approach.
Excellent interpersonal communications skills.
Physical strength to lift up to 50 pounds.
Ability to walk between work sites as required.
Preferred Skills : Jira Service Management and working with military organizations preferably, Space Force.
AA / AS, 3 years' experience or related experience
SECRET Security Clearance
Information Assurance Level II Certification (Security )
Location : Onsite at LAAFB (Los Angeles, CA)
Travel : Up to 10%
GDIT IS YOUR PLACE :
401K with company match.
Comprehensive health and wellness packages.
Internal mobility team dedicated to helping you own your career.
Professional growth opportunities including paid education and certifications.
Cutting-edge technology you can learn from.
Rest and recharge with paid vacation and holidays.
GDITPriority
The likely hourly rate for this position is between $24.65 - $33.35. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
Travel Required : Less than 10%
Less than 10%
T elecommuting Options :
Onsite
Work Location : USA CA El Segundo
USA CA El Segundo
Last updated : 2024-06-12
Job Summary
Full Time
$53k-66k (estimate)
04/25/2024
09/10/2024
fdassociates.net
Mclean, VA
50 - 100
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The job skills required for Service desk technician include Troubleshooting, Help Desk, Customer Service, Technical Support, Service Desk, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
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Step 3: View the best colleges and universities for Service Desk Technician.
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