Job Description:
Responsible for providing accurate, timely, and high-quality responses to human resource (HR) related inquiries received from Essentia Health employees. Inquiries are received via telephone and/or electronic correspondence and include but are not limited to the topics of payroll, benefits, retirement and HR policies and procedures. Also responsible for non-inquiry HR related processing such as mailings, data entry, auditing, etc., as assigned.
Education Qualifications:

Required Qualifications:

• Associates Degree
• OR
• 2 years applicable experience in a customer service, human resources, or call center environment

Preferred Qualifications:

• Experience in a call center
• Human Resources experience

You might be a good fit if...

• You have experience in payroll, insurance, processing paperwork, benefits, or other related healthcare office experience
• You live within the Essentia footprint and have an understanding of the communities we serve
• You have excellent written and verbal communication skills
• You are detail oriented, adaptable, and have a strong ability to multitask

Licensure/Certification Qualifications:

No certification/licensure required

Pay Range
$18.09 - $27.14 / hour

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.