7 Jobs in Des Plaines, IL
PINNACLE FIT CLUBS LLC is Hiring an Overnight Member Services Representative Near Des Plaines, IL
Job Details
Overnight Member Services Representative
The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. In addition, you will be responsible for closing that day’s shift for that business day. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Schedule
- Monday - Thursday: 10:00 PM to 6:00 AM
- Sunday: 11:00 PM - 7:00 AM
- 8-hour shift
Essential Duties and Responsibilities
- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
- Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately
Benefits
- FREE Black Card Membership!
- Paid Time Off (PTO)
- Health Insurance - First of the month following hire date
- Medical & Prescription drug plans
- HSA (Health Savings Account)
- Dental
- Vison
- Life/AD&D
- Voluntary Short Term Disability (STD)
- Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
- 401k plan after 3 months of service
Qualifications
Qualification Requirements
- Must have a satisfactory background check.
- Punctuality and reliability are a must.
- Superior customer service skills, preferably in the fitness industry.
- Exceptional leadership, diplomacy and listening skills.
- Basic computer proficiency.
- Hard working, enthusiastic, energetic, upbeat, and positive attitude!
- Strong problem resolution skills.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Job Summary
Other
$40k-50k (estimate)
05/12/2023
08/30/2024
The job skills required for Overnight Member Services Representative include Customer Service, Listening, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Member Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Member Services Representative positions, which can be used as a reference in future career path planning. As an Overnight Member Services Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Member Services Representative. You can explore the career advancement for an Overnight Member Services Representative below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Member Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Member Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Member Services Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Member Services Representative jobs
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Step 3: View the best colleges and universities for Overnight Member Services Representative.
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