7 Jobs in Des Plaines, IL
ExecuSource is Hiring a Customer Support Associate Near Des Plaines, IL
Location: Des Plaines, IL
Pay: $22-$25 per hour
Schedule: Monday-Friday 8 am to 5 pm
Our client is looking for Customer Support Associate to join a dynamic team dedicated to simplifying global trade for businesses worldwide.
Key Responsibilities
- Develop a comprehensive understanding of global trade processes and contribute to warehouse operations support.
- Prioritize customer satisfaction, ensuring that all customer issues are addressed promptly and effectively.
- Serve as the primary point of contact for customer inquiries, swiftly resolving issues and escalating as necessary.
- Maintain high standards of communication and uphold our customer service benchmarks.
- Provide regular updates on merchant tickets to Support and Direct Managers.
- Foster productive relationships with account management teams and supply chain partners.
- Lift up to 49 pounds and push utility carts weighing up to 60 pounds.
- Engage in various physical activities during shifts, including standing, walking, bending, and reaching.
- Utilize equipment such as carts, dollies, and hand trucks to move items within the warehouse.
- Adhere to strict safety, quality, and fulfillment standards.
- High school diploma or equivalent with a minimum of 1 year of customer service or operations support experience.
- Strong verbal and written communication skills in English.
- Ability to meet physical requirements of the role
- Pay: Get paid weekly!
- Benefits: You are eligible for medical, dental, and vision insurance after 60 days!
- Permanent employment: Many of our job openings lead to potential permanent employment.
- Support: From onboarding to payroll, we’ve got you covered! Our consultant care team is there for whatever you need.
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Job Summary
Contractor
Business Services
$40k-50k (estimate)
06/01/2024
06/28/2024
execusource.com
ATLANTA, GA
50 - 100
1998
FRANK GREEN
$5M - $10M
Business Services
Related Companies
About ExecuSource
ExecuSource is a recognized leader in the Atlanta recruiting market due to its personable, hands-on culture and ability to tackle any business objective. In 2015, 2016 and 2017 ExecuSource received the Atlanta Business Chronicle's Pacesetter Award and was nationally recognized by INC Magazine as one of the 5000 fastest growing companies in the US. ExecuSource merges talent with opportunity, serving as a trusted finance, accounting and IT recruitment partner to the local business community and qualified professionals. The firm has deep rooted knowledge in finance, accounting and IT professions ...
and works aggressively to find the perfect human capital solution, regardless of industry or company size. ExecuSource procures talent resources so companies can focus on their core business, resulting in a client retention rate of 90%.
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The job skills required for Customer Support Associate include Customer Service, Customer Support, Written Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
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Route and direct customer requests to appropriate personnel.
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Work within various teams to ensure outstanding customer service.
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Support agents can find out which tickets need their attention the most by creating customized ticket views.
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Develop professional relationships with ongoing customers through excellent customer service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
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Listen attentively and actively.
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Take ownership and responsibility.
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Attending training sessions to grow knowledge of products and to develop customer service skills.
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Maintain broad knowledge of customer products and services.
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Step 3: View the best colleges and universities for Customer Support Associate.
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