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Patient service representative
Dental Care Alliance Delray Beach, FL
$38k-48k (estimate)
Full Time | Ambulatory Healthcare Services 3 Days Ago
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Dental Care Alliance is Hiring a Patient service representative Near Delray Beach, FL

Overview

Are you detailed, well organized, and self-motivated? Do you posses a sunny, energetic attitude? Our dental practice located in Delray Beach is seeking a multi-talented, outstanding individual with dental experience to provide concierge level service for our patients in the areas of reception, treatment coordination and front office.

Our practice offers all phases of dental services, including dental hygiene, general dentistry, cosmetic procedures, restorative dentistry including crown and bridge, dentures, and implants, as well as specialty services.

We are looking for someone who has a proven track record of being reliable, energetic, and enjoys making a difference in the lives of others.

This person is well-presented, has excellent communication skills, is friendly, highly organized and works well with all personality types.

The person we are seeking has dental experience and brings solutions to the problem. This person MUST have up to date computer skills and knowledge of PPO dental insurance.

Experience with Dentrix and Dexis a plus!

This full time position has scheduled hours from 7 : 30 am to 5 : 30 pm, four days a week. This position comes with a salary based on experience, bonus opportunities, paid vacation, and retirement plan.

We love this practice and seek someone who desires to share this experience and contribute to the team.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls.

They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival / dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows / cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

  • Knowledge of insurance plans (HMO / PPO)
  • Experience answering telephone
  • Must have exceptional customer service skills

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Last updated : 2024-05-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-48k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

08/24/2024

WEBSITE

dentalcarealliance.net

HEADQUARTERS

NEWTOWN SQUARE, PA

SIZE

1,000 - 3,000

FOUNDED

1991

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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About Dental Care Alliance

DCA is a dental support organization that offers career opportunities and practice-transition solutions for dentists and support professionals.

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The job skills required for Patient service representative include Customer Service, Appointment Scheduling, Communication Skills, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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