Job Title: Admissions Coordinator

Work Location: We are a reputable primary mental health residential treatment provider looking for a passionate Admissions Coordinator to join our team.

How You Will Make a Difference

Essential Responsibilities

• Responds to program inquiries in appropriate and effective manner; communicating knowledge of programs, prices, and admission protocols.
• Communicates with referents, program participants, and families appropriately and effectively.
• Uses the referral process as a means of building relationships with new referents.
• Coordinates and facilitates tours and communicates about program differentiators and key features to potential participants, families, and referents.
• Assesses incoming enrollment applications for potential treatment needs and refers to the appropriate level of care.
• Completes all required paperwork to facilitate a smooth enrollment process.
• Plans and coordinates all enrollments and acts as the concierge to ensure that the admissions process proceeds smoothly.
• Demonstrates the ability to engage clients and families seeking help for internet and gaming addictions.
• Gathers program pictures and client stories to use through the enrollment, social media and digital forums.
• Demonstrates and facilitates customer-oriented engagement of clinical partners, clients and families.
• Maintains enrollment and referral information within the Salesforce database to assist with professional, participant and family strategic communication.
• Creates and maintains calendars supporting the strategic plan
• Promotes a positive social media presence through posting comments and interactions
• Analytics on success / failure of social media
• Looks for new advertising opportunities on social media
• Coordinate the facility tours, events and targeted meetings and conferences with community partners.

What We're Seeking

Education and Experience

Position requires 2 years of related experience. Bachelor’s Degree preferred. Ideal candidate should be outgoing, sales-oriented, and able to proactively assist callers who are weighing treatment options for themselves or loved ones. Familiarity with general psychiatric conditions, eating disorders or working experience in behavioral health treatment settings/sales a plus. Demonstrates desire to drive for results; steadfastly pushes self to consistently meet and/or exceed goals. Can quickly find common ground and solve problems in collaborative team setting.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Customer service: 2 years (Required)
• Sales: 1 year (Preferred)
• primary mental health treatment: 1 year (Required)
• Admissions Coordinator: 2 years (Required)
• substance abuse treatment: 1 year (Preferred)

Ability to Relocate:

• Deerfield Beach, FL 33441: Relocate before starting work (Required)

Work Location: In person