14 Jobs in Decatur, GA
TekWissen ® is Hiring an IT Support Specialist 1 Near Decatur, GA
Position: IT Support Specialist 1 Location: Decatur, GA 30033 Duration: 8 Months Job Type: Contract Work Type: Hybrid Job Summary
- Applications section is seeking a First Line Support Analyst to support the users of the State Electronic Notifiable Disease Surveillance System (SendSS) and Public Health Information Portal (PHIP).
- Both these systems are in-house developed by a team of developers for which the Support Analyst will work closely with as part of this team.
- The SendSS/PHIP Support Analyst is responsible for sustaining the daily operations of the SendSS/PHIP system by providing first line systems support to end users.
- Duties include telephone support solving or escalating user issues to the developers, monitoring and responding to the SendSS Support email address, unlocking user accounts, and verifying new user access in accordance with organization and user job function.
- "Under supervision, provides management information system user support on a continuing basis either by phone or site visit.
- Troubleshoots end-user problems.
- Analyzes and designs software modifications to meet users' needs.
- May develop and conduct training programs for software/hardware users.
- High school diploma or GED AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Job Summary
Full Time
Business Services
$44k-54k (estimate)
05/30/2024
06/20/2024
tekwissen.com
ANN ARBOR, MI
200 - 500
1998
Private
STEVE MOMORELLA
$10M - $50M
Business Services
Related Companies
About TekWissen ®
TekWissen provides enterprise software, web development, data warehousing, systems integration, information technology security services.
The job skills required for IT Support Specialist 1 include Management Information Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist 1. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist 1. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist 1 positions, which can be used as a reference in future career path planning. As an IT Support Specialist 1, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist 1. You can explore the career advancement for an IT Support Specialist 1 below and select your interested title to get hiring information.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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