24 Jobs in DALLAS, TX
LanceSoft Inc is Hiring a Desk Side Support Technician Near Dallas, TX
As a Desk side support technician, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Supports Core, server products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Job Summary
Contractor
Business Services
$54k-70k (estimate)
06/06/2024
11/28/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
Related Companies
About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Desk Side Support Technician include Help Desk, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Desk Side Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desk Side Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desk Side Support Technician positions, which can be used as a reference in future career path planning. As a Desk Side Support Technician, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk Side Support Technician. You can explore the career advancement for a Desk Side Support Technician below and select your interested title to get hiring information.
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