The Position:The Sr Logistics Coordinator, reporting to the Director of Transportation, is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Will provide analysis of current transportation and operations practices to determine process and cost improvement opportunities. The compensation range for this position is $60K-65K per year, depending on experience.This shift for this role is 8:00am-5:00pm, Monday- Friday. Please note that this role is an in-office position four days a week (Monday- Thursday) and WFH Friday. Your Day-to-Day:Provide guidance on import/export issues including but not limited to documentation, tariffs, ACE/AES, drayage.Liaise with internal DC operations around the country to ensure proper process flow regarding outbound/inbound shipments.Monitor key account transportation cycles. Respond creatively with a sense of urgency to changing business needs. Ensure management is well informed of volume and workflow changes. Assist department managers with service provider relationships and service improvement initiatives.Research and resolve service failures, potential service failures; provide root cause analysis to leadership for review. In conjunction with department leadership, institute and monitor organizational protocols for effective transportation .Conduct minor analytic work for department. Prepare, proof and distribute reporting daily, monthly, etc. Reporting revolves around carrier service reports, exceptions, client metrics, etc. Observe and recommend workflow changes, training opportunities and service enhancements to ensure we are always improving the business.Identify opportunities for cost savings and process improvements, analyze solutions, and provide recommendation for changes.Use multiple resources to research, resolve and document anomalies. Conduct proactive tracking of shipment delays and engage in contingency planning and solutions with management.Oversee the daily trucking routes and driver schedules that make required stops outlined in customer contracts. Manage all routing modifications to ensure the business is utilizing equipment and staff efficiently.Perform other duties as assigned What You'll Bring to the Table:High school Diploma/GED requiredFour (4) year college degree preferredA minimum of three (3) years practical work in a customer service or transportation environment. Two (2) years of import/export experience preferredExperience with shipping/handling hazardous goods preferred. Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.Basic understanding of warehouse management systems preferred.Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred). Basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Experience must demonstrate the ability to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail. You will have a want to WOW the customer, an almost fanatical commitment to customer experience. You think ‘Customer First”! You believe in healthy tension and not resting on your laurels. This position can bring success and growth opportunities to the right candidate. If you read this and think “This is me, I can rock this role!”, then we will want to hear from you! The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.