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Ultimate Staffing
Cockeysville, MD | Full Time
$57k-74k (estimate)
3 Weeks Ago
AP Benefit Advisors
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Jackson Hewitt
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Call center representative
Ultimate Staffing Cockeysville, MD
$57k-74k (estimate)
Full Time | Business Services 3 Weeks Ago
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Ultimate Staffing is Hiring a Call center representative Near Cockeysville, MD

You might be interested in this Customer Service Representative position through Ultimate Staffing , if you like the idea of working in a dynamic, rapidly changing call center.

Articulate, highly skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position.

This Customer Service Representative opportunity is located throughout Northwest Baltimore County, Maryland, and are long-term contract / temporary to hire roles.

How you will make an impact :

  • Manage the fielding and sending of important written business correspondence
  • Contribute accurate, friendly customer service in a timely fashion
  • Manage and place incoming telephone calls
  • May support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Demonstrated talents in communicating and interacting with clients / customers, both internal and external
  • 1 years of past relevant experience
  • Enthusiastic attitude and an engaging businesslike approach
  • Microsoft Office knowledge required
  • Excellent customer service and office administrative skills
  • Ability to recognize, evaluate, and resolve problems effectively
  • Strong communication and social skills and able to receive criticism well
  • Proficient with diversified computer software and systems
  • Expertise in Email Correspondence
  • Comprehensive knowledge of customer service
  • Microsoft Outlook experience
  • Microsoft Office 365 experience highly desired
  • Call center experience

If you are committed to delivering an exceptional customer experience to every customer you interact with and are a customer service 'champion', we want to hear from you.

Submit your resume today!

Seniority Level

Entry level

  • Industry
  • Staffing and Recruiting
  • Telecommunications
  • Consumer Services
  • Employment Type

Contract

  • Job Functions
  • Administrative
  • Customer Service
  • General Business

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$57k-74k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/21/2024

WEBSITE

ultimatestaffing.com

HEADQUARTERS

LAWRENCEVILLE, GA

SIZE

500 - 1,000

FOUNDED

2012

CEO

TIM CHRISTY

REVENUE

<$5M

INDUSTRY

Business Services

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About Ultimate Staffing

Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.

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The job skills required for Call center representative include Customer Service, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College