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The Business Development Center (BDC) Representative is responsible for receiving, processing, verifying, and distributing information from inbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.
Employee is also responsible for handling inbound service inquiries, setting and confirming appointments, and making outbound calls regarding various customer care protocols including follow up on missed appointments, vehicle service status, service reminders, parts order status, and after-service follow up.
This is a Temporary position with the possibility of Regular employment.
Position is 100% on-site.
Essential Duties include the following; however, other duties and responsibilities may be assigned.
Base Hourly Rate of $21.00 plus incentive pay based on individual performance, which can range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Individual will be required to :
The above job description is only intended as a summary of the position’s responsibilities and does not include all duties that may be required to satisfactorily perform the job.
This is a Temporary position with the possibility of Regular employment.
The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Penske Volvo Cars is looking for results driven, team focused, dedicated people to join our team. To explore more about the positions for which we are currently accepting applications, please click the link below.
Start your engines and apply online today!
Our compensation and benefits package includes :
Penske Volvo Cars is an Equal Opportunity Employer.
Last updated : 2024-05-11
Full Time
$46k-60k (estimate)
01/01/2023
06/21/2024
The job skills required for Bdc representative include Customer Service, CRM, Call Center, Communication Skills, Business Development, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Bdc representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bdc representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bdc representative positions, which can be used as a reference in future career path planning. As a Bdc representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bdc representative. You can explore the career advancement for a Bdc representative below and select your interested title to get hiring information.
If you are interested in becoming a BDC Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a BDC Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on BDC Representative job description and responsibilities
A BDC manager oversees the business development center (BDC) at an automotive dealership.
02/07/2022: Olympia, WA
The BDC should also reach out to declined service customers.
04/15/2022: Chillicothe, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on BDC Representative jobs
Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls.
03/08/2022: Spokane, WA
While dealers continue to struggle with the BDC process, trends point to a future where a better alternative exists.
04/11/2022: Savannah, GA
Additionally, limitations on asset mix and leverage may prohibit the way that BDCs raise capital.
02/04/2022: Green Bay, WI
Prioritize regular training practices.
01/21/2022: Worcester, MA
Work closely with Sales and Marketing.
02/15/2022: Concord, NH
Step 3: View the best colleges and universities for BDC Representative.