6 Jobs in Cincinnati, OH
Cleaning Technologies Group is Hiring an IT Technician Near Cincinnati, OH
MINIMUM REQUIREMENTS To PERFORM DUTIESEssential Duties and Responsibilities (For CTG Division Assigned):
- Receives requests for IT support on applications, hardware, peripherals, and data by phone, email, support portal, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction.
- Prioritizes requests based on issue severity, potential impact, management direction and business goals.
- Resolves issues by directly interacting with end users, applications, servers, network infrastructure, and business systems or thru remote management tools.
- Maintains working relationships with IT service and application vendors, utilizing these resources to expedite problem resolution and deliver specialized skills to all problem domains.
- Performs administrative functions and upgrades within application systems to adapt to current business needs and avoid disruption of business processes.
- Develops strong understanding of applications and business departmental needs, to serve as a liaison between departments and enabler for productive use of technology systems.
- Participation in on-call, after hours schedule for break/fix and maintenance activities.
- Ability to assist and train end users to solve problems and increase their self-reliance.
- Travels to company locations as needed to perform hands-on maintenance and support tasks.
- Manage Division Cell Phone Acquisition/Upgrades
- Ability to work independently, manage multiple tasks and priorities, diligently address difficult problems, and quickly adapt to business needs.
- Valid driver’s license and reliable transportation.
- Other Duties as Directed by IT Manager.
Qualifications/Skills:
- Microsoft Office Suites
- Windows Operating Systems
- Working knowledge of Desktops and Laptops (Hardware and Software)
- Remote desktop solutions
- Knowledge of Active Directory, Azure AD (password resets, account creation etc.)
- Demonstrate working knowledge of Windows networked environment (LAN/WAN)
- Basic working knowledge of VOIP phones
Language Skills: Communicate verbally and/or in writing with other employees, other departments, and supervision as to work in progress, problems and/or job completion.
Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers.
Reasoning Ability: Be able to identify work process problems and possible solutions.
Certificates/Licenses/Registrations: Either current for ability to attain certification in one of the following areas is a plus:
MCDST
MCP
A
Any vendor specific Certification
Physical Demands: Must be able to adjust visual focus. May be required to reach, stoop and/or bend on an as needed basis. Must be able to climb stairs, as necessary. Must be able to lift and move as much as 50 lbs. of equipment between floors.
Work Environment: Traditional office atmosphere. Temperature standard. May need to go into manufacturing environment on an as needed basis.
Job Summary
Full Time
$75k-92k (estimate)
05/30/2024
06/25/2024
The job skills required for IT Technician include Customer Service, IT Support, Operating System, Microsoft Office, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
01/24/2022: Nashville, TN
These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
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Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
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Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
01/22/2022: Kansas City, MO
The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
03/11/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
02/14/2022: Scranton, PA
Excellent Problem-Solving and analytical skills.
12/23/2021: Provo, UT
Get professional certifications like Cisco Certified Technician Certification and Training.
12/31/2021: Las Cruces, NM
Step 3: View the best colleges and universities for IT Technician.
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