• Mission: Rooted in LGBTQ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.
• Vision: Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all.
• Community-based health clinics in some of Chicago’s most underserved neighborhoods
• The largest LGBTQ health provider in the Midwest
• Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.

What is in it for you:

• A commitment to work-life balance with:
  • 3-weeks paid vacation and 1-week of personal time
  • 12 accrued sick days per year
  •  9 paid holidays, including Juneteenth
  • PTO Exchange allows employees to turn unused PTO into liquid assets
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
    • HMO premium = $ 34.40 /month
  • BCBS Dental premium = $ 13.00/month
  • EyeMed Vision premium = $ 6.52/month
• 401k program with up to 5% employer match after 90 days = $1,700
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Up to $720 pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

A Quality Improvement Analyst coordinates clinical quality improvement initiatives that support population health management and ensures regulatory QI compliance, and promotes improved healthcare outcomes. This role uses health information technology (electronic health records, patient portal, data repository, etc.) and resulting data to draft reports, support patient-centered medical home recognition, monitor the agency’s compliance with federal incentive-based programs and other accreditation initiatives, and provides QI technical support to internal stakeholders. This position works closely with the Director of Quality Improvement to support the vision and direction of the Clinical Quality Improvement (CQI) Department within the framework of the department’s Quality Improvement Project Plan, the agency’s Quality Management Plan, current regulation, grant work plans, and the organization’s strategic plan.

How you will make an impact:

(Duties that occupy a major portion of time and importance in the job) 

• Designs, coordinates, and oversees the implementation of clinical quality improvement projects under the guidance of the Director of Quality Improvement.
• Systematically facilitates quality improvement activities, provides project management support, data analysis, outcomes measurement, and reports results and accomplishments of quality improvement initiatives.
• Develops tools, reports, and documentation required to improve patient outcomes and develops innovative approaches to primary care delivery reform.
• Participates in the critical analysis of provider-based, location-based, and aggregate results of existing clinical outcome measures, while working closely with members of the clinical quality management team and IT personnel to develop dashboards and tracking systems.
• Ensures that all clinical setups and workflow developments are aligned with QI program requirements, goals, and objectives in collaboration with the IT team.
• Participates in on-going development of clinical data repository and oversees dashboard reporting.
• Leads quality improvement projects and facilitates meetings with internal stakeholders to perform required follow-up duties.
• Coordinates the documentation and submission or accreditation such as PCMH, Meaningful Use, and/or other clinical quality improvement or clinical accreditation initiatives under the supervision of the Director of Quality Improvement.
• Monitors and reports the agency’s performance in clinical quality measures and quality initiatives.
• Attends internal and external meetings representing the Quality Improvement Department to report on QI initiatives, as necessary.
• Resolves issues and assesses outcomes for quality improvement initiatives utilizing proven quality improvement methods.
• Performs related duties as assigned.

What you will bring to Howard Brown Health:

QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED:

Education:

• Bachelor's degree in Public Health, Information Management, or other related health field is required.

Experience:

• 3 or more years of experience in collecting, analyzing, and presenting data and recommendations to management is required.

Knowledge, Skills, and Abilities:

• Strong attention to detail and organizational skills
• Strong analytical and written communication skills
• Ability to analyze and interpret data is required. Must have experience with working large data sets to analyze for meaningful conclusions
• Strong computer skills or experience with Electronic Medical Records and reporting
• Intermediate to Advanced knowledge of Microsoft Office (Word, Outlook, Excel, Power Point etc.) is required
• Excellent oral and written communication skills to collaborate with internal and external stakeholders
• Strong public speaking skills and ability to articulate complex concepts or procedures to large groups
• Knowledge of public health concepts, population health management, and/or clinical quality improvement methods (i.e. root cause analysis, PDSA methodology, Lean Six Sigma).
• Project management skills are required
• Ability and willingness to work in a multicultural organization
• Ability to work later hours occasionally and/or weekend hours is required

Preferred:

• PMP certification is preferred
• PCMH-CCE, CPHQ and/or LSS certifications preferred
• Knowledge and/or experience with statistical software such as SPSS, R, STATA is preferred

Epic experience is preferred

ADA SPECIFICATIONS

(Physical demands that must be met in order to successfully complete the essential functions of the job)

• Requires ability to speak audibly and listen actively.
• Requires ability to use computers, telephones and other office equipment.
• Requires ability to sit for extended periods of time.
• May require occasional bending and lifting up to 25 pounds.
• May require periodic travel.

EQUAL OPPORTUNITY STATEMENT:Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.