Employees describe ARIN as offering a supportive, casual, and flexible work environment that provides an atmosphere of continuous learning while being responsive to the community we serve.

Located in Chantilly, VA, ARIN offers competitive salaries, comprehensive benefits, training, and education reimbursement. In lieu of stock options (we are a non-profit, membership association), we have a generous 401(k) retirement plan.

In 2017, ARIN was named a Top Workplace by the Washington Post.

Apply: To apply for this opening, please e-mail your resume to jobs-training@arin.net. This position will be designated under a hybrid work schedule and will be required to periodically work in the office. Please note that this is an in-house position. Relocation not provided.

We are currently seeking a Training Development Specialist who will be a key contributor to the development and maintenance of ARIN’s training program. This role will also oversee the creation of these deliverables using instructional design methodologies video, audio, and other technologies and ensure the effectiveness of these deliverables through monitoring and documentation. They will have primary responsibility for the development and maintenance of e-learning modules and the LMS platform.

Job Description and Responsibilities

• Manage the implementation and publication of ARIN training content on the Learning Management Software platform. This includes working with HR and Information Security for publication and tracking of externally produced material for required staff training.
• Research and produce timely, relevant, and cost-effective content for a variety of platforms including live webinars, Web-based training (e-learning), videos, and other course materials in line with current adult learning models and using rapid development processes.
• Work closely with subject matter experts, both internally and externally, to develop the content, noting that these individuals may also “deliver” some of the training.
• Communicate and collaborate with colleagues to ensure quality, timeliness, employee engagement, and customer satisfaction for all deliverables.
• Learn about and stay current on ARIN services and activities to contribute new ideas regarding new training opportunities.
• Specific projects as assigned by the Director of Communications and Training Program Manager.
• Ability to travel to various locations to attend ARIN meetings and possibly industry-related conferences.

Background/Skills Required

• Demonstrated experience developing training in multiple modalities including but not limited to webinar, web-based training (WBT), face-to-face, and blended models. Including experience implementing and/or working with Learning Management Systems (LMS).
• Demonstrated experience in writing training materials, technical documentation, web content, or writing in a business/technical environment.
• Demonstrated ability to learn new concepts, processes, software, or information quickly, and translate that into usable, understandable instructions.
• Outstanding, effective, and concise written and oral communication - Must be able to adapt writing style as required by the situation and subject matter.
• Strong interpersonal skills - Must have the ability to work independently and as part of collaborative, inter-departmental teams.
• Must be proactive and a self-starter who is detail-oriented and extremely organized. Ability to multi-task and prioritize competing deadlines.
• Must have excellent time management and project planning experience. Ability to keep projects on schedule by coordinating with colleagues across the organization.
• Experience in creating training content or courses, capturing screen demonstrations, video editing, learning styles using current technologies.
• Experience developing knowledge checks/quizzes to include weighting test question difficulty based on target audience and performing analytics to determine test question validity.
• Ability to grasp technical and operational concepts quickly, particularly related to the operation of the Internet and Regional Internet Registries.
• Ability to gather requirements or work with Subject Matter Experts to document processes, steps and procedures in a clear understandable way.
• Familiarity with Microsoft Office applications is required, and experience with major desktop publishing and/or website management tools is preferred.
• Experience developing web-based training and videos in Adobe Captivate.
• Outside the box thinking, creativity, grasp of IT concepts.
• Experience with multiple webinar/meeting platforms and requirements to use these platforms in various scenarios preferred.
• Bachelor’s degree OR equivalent work experience - minimum of three years proven experience in training development or instructional design.

Background/Skills Preferred

• Hold a master’s degree or post-graduate certificate in instructional design, adult-learning theory or a related field.
• 3 years working with the ADDIE model, as well as rapid development protocols.
• Basic knowledge of Adobe Captivate for e-learning and video/software demonstration creation.
• Experience developing and delivering a training program from the ground up.
• Prior experience in an association or nonprofit environment, or with an Internet Service Provider in the area of training, communications or marketing.
• Prior experience or basic working knowledge of Internet Protocol networking a plus.

Program Manager — RPKI