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Customer Service Representative
LanceSoft Inc Chandler, AZ
$38k-48k (estimate)
Contractor | Business Services 1 Week Ago
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LanceSoft Inc is Hiring a Customer Service Representative Near Chandler, AZ

Job Description:
  • Assist clients to prepare for the application process. Manage a high volume of incoming calls. Direct client and information to the assigned case manager. Open, date stamp and distribute all mail. Prepare outgoing mail according to office procedures.
Skills Required:
  • Program rules, policies and procedures. Performing varied and complex tasks. Utilization of office equipment and computer software programs. Style and format of email correspondence/memos. Conducting research. Customer service and problem solution techniques. Establishing and maintaining effective working relationships. Dealing with the public using appropriate tact, resourcefulness and diplomacy. Operating information-processing equipment. Communicating accurately both orally and in writing. Provide resolution of difficult customer service complaints/issues. Determining priority of tasks. Screening and routing incoming and outgoing correspondence and requests. Accurately utilize office machines, equipment (printers,/scanners, copy machines, postage machines) and computers. Accurate filing and maintenance of records. Work with material of a technical and/or confidential nature. Good verbal and written communication skills, customer service skills/experience and basic computer knowledge.
Experience Required:
  • Call center experience and/or front desk experience.
Education Required:
  • High school diploma/GED; some college (preferred)

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$38k-48k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

11/28/2024

WEBSITE

lancesoft.com

HEADQUARTERS

HERNDON, VA

SIZE

500 - 1,000

FOUNDED

2000

TYPE

Private

CEO

DIVYA GANDHI

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About LanceSoft Inc

LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.

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