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Client service associate
MarshMclennan Cockeysville, MD
$55k-72k (estimate)
Full Time 2 Weeks Ago
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MarshMclennan is Hiring a Client service associate Near Cockeysville, MD

Marsh McLennan Agency Customer Service Associate, Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.

More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as a Customer Service Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Customer Service Associate on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues.

You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits;

all while maintaining the highest level of accuracy.

Our future colleague.

We'd love to meet you if your professional track record includes these skills :

  • High school diploma required.
  • Two (2) years Customer Service experience
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply :

  • Associates or Bachelors degree preferred
  • Two (2) years Business Insurance experience
  • Property & Casualty license (or ability to obtain within 90 days).
  • Experience working with EPIC, Sagitta, and ImageRight

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online : http : / / marshmma.com / careers or flip through our recruiting brochure : https : / / bit.ly / 3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick :

  • https : / / www.instagram.com / lifeatmma /
  • https : / / www.facebook.com / LifeatMMA
  • https : / / twitter.com / LifeatMMA
  • https : / / www.linkedin.com / company / marsh-mclennan-agency /

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

MMAMID

LI-Onsite

MMABI

Last updated : 2024-05-18

Job Summary

JOB TYPE

Full Time

SALARY

$55k-72k (estimate)

POST DATE

05/20/2024

EXPIRATION DATE

08/17/2024

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The job skills required for Client service associate include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

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