12 Jobs in Bristol, VA
The Virginian Golf Club is Hiring a Front Desk Attendant Near Bristol, VA
Front Desk Attendant at the Nicewonder Inn
Nestled within the picturesque landscape of Nicewonder Farm & Vineyard, the Nicewonder Inn stands as a beacon of luxury and tranquility. Boasting 28 exquisitely appointed rooms & 9 yurts, this boutique inn caters to those with discerning tastes and a penchant for adventure. From the gourmet delights of Hickory, our signature restaurant helmed by Chef Travis Milton, to the serene ambiance of our cedar yurts nestled amidst the verdant canopy, every aspect of the Nicewonder Inn promises an unforgettable experience. Come join this exceptional team committed to delivering unparalleled hospitality and creating cherished memories for our guests. With a warm and welcoming atmosphere, combined with luxurious accommodations and unparalleled service, the Nicewonder Inn invites you to be part of something truly special. Apply today and embark on a rewarding journey with us!
Job Description:
As a Guest Service Attendant at the Nicewonder Inn, you will play a vital role in delivering exceptional guest service and ensuring a memorable stay for our guests. With at least 1 year of experience in hotel front desk operations, you will assist guests with check-in, check-out, and various inquiries to ensure their needs are met with efficiency and courtesy.
Key Responsibilities:
- Greet guests upon arrival with a warm and welcoming demeanor, providing assistance with check-in procedures and luggage handling.
- Assist guests with check-out procedures, processing payments, and ensuring accurate billing and account reconciliation.
- Respond to guest inquiries and requests in a timely and professional manner, providing information about hotel amenities, services, and local attractions.
- Maintain cleanliness and organization at the front desk area and lobby, ensuring a welcoming atmosphere for guests.
- Coordinate with other hotel departments, including housekeeping, maintenance, and food and beverage, to fulfill guest requests and resolve issues as needed.
- Monitor guest satisfaction and feedback, escalating any issues or concerns to the Guest Service Manager or other appropriate personnel.
- Handle guest complaints or concerns with empathy and professionalism, taking appropriate steps to resolve issues and ensure guest satisfaction.
- Uphold the Nicewonder Inn's standards of hospitality and service excellence, exceeding guest expectations with every interaction.
Requirements:
- High school diploma or equivalent required; additional education or training in hospitality or related field preferred.
- Minimum of 1 year of experience in hotel front desk or guest service operations.
- Excellent customer service and communication skills, with a friendly and approachable attitude.
- Strong attention to detail and organizational abilities.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computerized property management systems and Microsoft Office suite.
- Availability to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive insurance coverage.
- Generous paid time off (PTO) allowance.
- 401(k) retirement savings plan.
- Employee discount on hotel stays and dining.
- Complimentary lunches during shifts.
Join us at the Nicewonder Inn, where every moment is crafted to exceed expectations and create cherished memories for our guests.
Job Summary
Full Time
$24k-32k (estimate)
05/05/2024
07/20/2024
thevirginian.com
Bristol, VA
<25
Related Companies
The job skills required for Front Desk Attendant include Front Office, Housekeeping, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
04/15/2022: Erie, PA
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/23/2022: Des Moines, IA
Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
01/19/2022: Rock Hill, SC
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
02/13/2022: Pueblo, CO
For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
03/26/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
03/15/2022: Fayetteville, NC
Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
04/12/2022: Greenville, MS
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
04/14/2022: Sarasota, FL
Proven experience as front desk representative, agent or relevant position.
02/11/2022: Appleton, WI
Step 3: View the best colleges and universities for Front Desk Attendant.
Similar Jobs
Popular Articles
