Full-time position

$12/hour tip out

Host at Hickory

Nestled within the picturesque landscape of Nicewonder Farm & Vineyard, Hickory is The Nicewonder Inn's in-house restaurant. Hickory is the signature restaurant of the acclaimed Chef Travis Milton, offering the finest dining in the region. The menu is inspired by his Appalachian heritage, culture, and traditions and uses locally sourced produce to create the freshest and most unique flavors your tastebuds have ever experienced. Come join this exceptional team committed to delivering unparalleled hospitality and culinary excellence. Apply today and embark on a rewarding culinary journey with us!

Job Description:

As a Host at Hickory, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere from the moment they arrive. With at least 1 year of restaurant experience, you will assist with seating guests, managing reservations, and ensuring a smooth flow of service to enhance the dining experience for our guests.

Key Responsibilities:

- Greet guests with a friendly and welcoming demeanor as they arrive at the restaurant, providing information about wait times, reservations, and seating options.

- Manage the reservation book and seating chart, coordinating with servers and management to optimize table turnover and guest satisfaction.

- Escort guests to their tables and present menus, providing assistance with seating arrangements and accommodating special requests whenever possible.

- Communicate effectively with servers, kitchen staff, and management to ensure smooth coordination of seating and service during peak dining hours.

- Assist with answering phone calls, taking reservations, and providing information about the restaurant's menu, hours of operation, and special events.

- Maintain cleanliness and organization at the host stand and lobby area, including menu displays, signage, and promotional materials.

- Monitor the dining room for seating availability, anticipating guest needs and preferences to facilitate a positive dining experience.

- Assist with special events, private parties, and other functions as needed, providing support to the front-of-house team to ensure guest satisfaction.

- Uphold the Nicewonder Inn's standards of hospitality and service excellence, exceeding guest expectations with every interaction.

Requirements:

- High school diploma or equivalent required; additional education or training in hospitality or related field preferred.

- Minimum of 1 year of restaurant experience, preferably in a host or guest service role.

- Excellent customer service and communication skills, with a friendly and approachable attitude.

- Strong organizational and multitasking abilities, with the ability to manage competing priorities in a fast-paced environment.

- Ability to remain calm and composed under pressure, with a positive and proactive approach to problem-solving.

- Availability to work evenings, weekends, and holidays as needed.

Benefits (Full-Time):

- Competitive salary commensurate with experience.

- Comprehensive insurance coverage.

- Generous paid time off (PTO) allowance.

- 401(k) retirement savings plan.

- Employee discount on hotel stays and dining.

- Complimentary lunches during shifts.

Join us at Hickory, where every guest is treated like family and every meal is a memorable experience.