9 Jobs in Brighton, CO
Triumph Financial, Inc. is Hiring a Customer Care Representative Near Brighton, CO
Position SummaryThe Call Center Agent will be responsible for contributing to the overall success of TBK Bank. This role will handle in-bound calls and emails in a fast-paced environment while processing customer requests. The role requires sitting for extended periods of time communicating with customers by phone using a headset or email.
Essential Duties & Responsibilities
- Listens, comprehends, resolves, and providing excellent service during every call or email
- Keeps management abreast of any significant problems
- Adheres to all bank and regulatory requirements and participates in required training
- Demonstrates an understanding of TBK Bank products and services
- Recognizes an opportunity to deepen relationship with core TBK Bank products and services
- Proactive in assessing and providing suggestions to offer improved service
- Processes online account opening applications
- Prepares and compiles new customer information in accordance with bank policies and procedures
- Performs other duties, as assigned
- SATURDAY HOURS (9AM - 1PM CST or 8AM -12PM MTN) WILL BE REQUIRED
- High School Diploma or equivalent
- 1-2 years of experience in a banking environment is preferred
- 1-2 years of experience in a call center environment
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.Go on. Do it. Apply Today!
Job Summary
Full Time
$39k-49k (estimate)
05/18/2024
06/15/2024
accelmortgagenow.com
Seattle, WA
<25
Related Companies
The job skills required for Customer Care Representative include Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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