Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden’s has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden’s is currently seeking a full time Massage Therapist.

Duties and Responsibilities:

• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. 
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the spa. 
• Properly care for equipment and use proper amounts of product to assist with cost controls. 
• Have complete knowledge and understanding of all services and products offered. 
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. 
• Perform prep work, properly clean and restock room as required.
• Communicate to management all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, and retail, as well as programs, promotions and/or discounts available. 
• Handle guests’ questions and concerns professionally and courteously. 
• Provide accurate, appropriate, and immediate responses to all requests by guests. 
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment. 
• Participate in promotions and events.
• Regularly attend, participate in and support training and staff meetings for the spa. 
• Assist in all areas of spa operation as requested by management. 
• Communicate to management all occurrences involving staff or guests in the spa that require attention.
• Flexible schedule, including weekends and evenings.
• Be on time on your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. 

Skills and Abilities:

• Must be able to work alongside other people and independently.
• The ability to establish and maintain relationships with clients.
• Time management.

Education/Experience:

Must have at least 500 hours of training at an accredited school. Previous experience preferred but not necessary. Shiatsu, Reflexology, and other specialty service training is a plus.

Physical Demands:

Primarily stationery such as sitting or standing for prolonged periods of time. Must have the ability to stand, walk, talk/hear, both in person and by telephone.

Expected Hours of Work:

The Massage Therapist position is a year-round position with rotating shifts, the latest shift working until 6:00PM. This position does require working weekends with the choice of working both Saturday and Sunday every other weekend or one weekend day every weekend.

EEO Statement

Madden’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws. Our organization will take affirmative steps to ensure that all of our company’s employment practices are free of discrimination. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.