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Kids Peace Mesabi Academies
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Service supervisor
$66k-83k (estimate)
Full Time 5 Days Ago
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Kids Peace Mesabi Academies is Hiring a Service supervisor Near Bethlehem, PA

Full Time

AFTERSCHOOL / SARA SMILE-91159

1620 Broadway

Management / Supervision

Primarily Evenings with weekends / OT as needed

The Service Supervisor provides management and direction of the programs for which they are responsible, as well as clinical oversight and clinical supervision of the direct care staff.

The Service Supervisor will assist the Program Manager in meeting clinical guidelines established by the Intensive Behavioral Health Services regulations.

The Service Supervisor will work with Behavior Consultant and Program Manager to maintain the program census by completing initial and ongoing assessments necessary for authorization of services.

In collaboration with the Program Manager, this position ensures the quality, integrity, safety, and coordination of the program in meeting the needs of the clients, family members, payers, regulatory bodies, and program goals.

Job Duties / Essential Functions

  • Ensure program contribution margins meet or exceed budgeted figures by ensuring the programs have enough clients to meet the budgeted census and maintain appropriate staffing ratios.
  • Recruit, hire, orient, and train sufficient staff of an appropriate variety of disciplines to provide services and ensure staff training meets annual requirements set by regulatory agencies and state regulations.
  • Provide and track on-going clinical supervision and evaluation of staff and service quality in the form of group, individual, and on-site supervision as required by state regulation.
  • Complete client assessments to ensure timely admission of new referrals and to maintain continued stay authorizations for current clients.

Use the principles of Applied Behavior Analysis in order to determine target maladaptive behaviors to decrease and new skills to increase.

These are built into effective treatment plans that are objective, measurable, and designed in a strength-based manner.

Qualifications (Education, Training and Experiences)

  • Master's Degree in mental health field and Behavior Specialist License or BCBA required.
  • Experience working with a special needs population preferred.
  • Demonstrated management experience in progressively responsible positions, preferably in mental health services.
  • Valid driver's license and First Aide / CPR certifications required.
  • Must be 21 years of age.
  • Last updated : 2024-05-15

Job Summary

JOB TYPE

Full Time

SALARY

$66k-83k (estimate)

POST DATE

05/17/2024

EXPIRATION DATE

06/21/2024

Show more

The job skills required for Service supervisor include Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Supervisor job description and responsibilities

The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.

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Document task completion through daily service reports.

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Conduct regular performance evaluation of environmental service staff.

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Create and maintain environmental service staff schedule.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Supervisor jobs

At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.

03/30/2022: Pittsburgh, PA

All supervisors should be prepared to deal with a crisis.

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Deliver fast, effective resolutions.

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A supervisor sees that employees update records when they receive or release parcels and mail.

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Assisting customer service staff with duties where required.

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Step 3: View the best colleges and universities for Service Supervisor.

Butler University
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