Responsibilities for Universal Banker

• Open accounts for new customers, prepare new account paperwork applications and request the required identification
• Identify the needs of new and existing customers and offer appropriate services currently available
• Provide additional information to customers regarding promotions and new account options
• Assist in community awareness events to increase bank outreach and foster new business opportunities
• Answer questions and customer concerns regarding checking and savings accounts
• Proactively identify and inform customers of account status deficiencies and disputed transactions while providing options to resolve
• Process and post various loan payments, record information in the database, and issue a receipt confirming the transaction

Qualifications for Universal Banker

• High School Diploma or equivalent required
• Professional certificate or bachelor's degree in Accounting, Finance or Business is preferred
• Excellent verbal communication skills and the ability to speak and concisely
• Ability to use time and resources efficiently to accomplish tasks
• Professional experience anticipating common customer concerns and analyzing current procedures and processes for available improvements
• Experience in efficient personal organization and the ability to prioritize multiple tasks
• Thoroughness and meticulous attention to detail while seeking to identify and correct banking errors
• Ability to express written concepts clearly and concisely using correct banking forms and paperwork when required
• Experience seeking to improve and develop new processes and ideas related to daily banking tasks

Job Type: Full-time

Pay: From $13.00 per hour

Experience level:

• 2 years

Education:

• High school or equivalent (Required)

Experience:

• Banking: 2 years (Preferred)

License/Certification:

• NMLS (Preferred)

Ability to Relocate:

• Beckley, WV 25801: Relocate before starting work (Required)

Work Location: In person