Key Resin Company, a high-performance flooring manufacturer, is seeking a customer service representative to support our growth. We offer a wide range of floor coverings, wall systems, concrete repair materials, and maintenance products for industrial, institutional and commercial applications. Key Resin’s objective is to provide contractors and facility owners with quality material, excellent service, and technical expertise. 

This is a great opportunity to join a stable, growing company that is family oriented and where you’ll know everyone’s name. We offer a full range of benefits including health insurance, dental, vision, life, disability, paid time off, 401(k) match, and pension. 

The customer service / administrative assistant responsibilities include: 

• Provide customer service 
• Answer phones / backup to receptionist
• Research and file freight claims
• Freight bill coding and resolution
• Order entry 

Qualifications

• 1-2 years applicable customer service experience
• Accounting and experience in manufacturing / construction industry a plus
• SAP experience a plus

Skill Set

• Customer service oriented
• Attentive to detail and organized
• Self-directed and good problem-solving abilities
• Solid written and oral communication skills
• Ability and desire to learn our product and industry