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Lee Auto Mall
Auburn, ME | Full Time
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Service Manager
Lee Auto Mall Auburn, ME
$108k-138k (estimate)
Full Time 1 Month Ago
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Lee Auto Mall is Hiring a Service Manager Near Auburn, ME

SERVICE MANAGER

Salary Range: $90,000-$130,000 per year

No nights! No weekends!

As a growing company, Lee Auto Malls offers an outstanding opportunity for an experienced Service Manager to join our Auburn team in a leadership role. Here in Auburn, we service Chrysler/Dodge/Jeep/Ram, Nissan, Honda and GMC vehicles. If you are an experienced Service Manager looking to put your talent and drive to work for one of Maine's most thriving companies, we want to talk to you! Apply TODAY!

As the Service Manager, you are responsible for the customer-focused and efficient operation of the dealership's Service Department.

Key Responsibilities:

  • Identify, recruit, develop, mentor, counsel, and retain great talent
  • Direct and schedule the activities of the service team
  • Engage and motivate the service team to achieve key goals and objectives
  • Monitor and control the service department's performance using appropriate reports, tracking systems, and customer surveys
  • Implement strategies and action plans to ensure customer satisfaction and retention
  • Build and maintain strong vendor relationships
  • Support a team of technicians at all levels, and abilities
  • Ensure quality workmanship

Qualifications:

  • 3 years of automotive service management experience (would consider 5 plus years of service writing for a candidate that can also exhibit leadership qualities)
  • A proven track record in building and developing high-performing teams
  • Team-oriented and hands-on leadership style
  • Strong problem-solving and decision-making skills
  • Excellent written and verbal communication skills
  • Computer proficient, both with DMS and Microsoft Office programs
  • Be a dedicated, energetic, team player

Family-owned since 1936, Lee Auto Mall has grown to 14 locations statewide, employing over 400 people. We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you will join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic.

Great Benefits!!

  • Choice of Medical Plans
  • Dental Insurance
  • Vision Insurance
  • 401(k) with company match
  • Paid holidays and vacation
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Flexible Spending Account
  • Paid Education and ongoing training
  • Generous employee discounts on vehicles purchases, parts, and service
  • Staff parties and events
  • A career-oriented environment with opportunities for steady growth and advancement
  • A family-oriented culture with an excellent reputation in the business

Job Summary

JOB TYPE

Full Time

SALARY

$108k-138k (estimate)

POST DATE

05/18/2023

EXPIRATION DATE

07/06/2024

WEBSITE

gs.reyrey.c...

HEADQUARTERS

ME

SIZE

<25

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The job skills required for Service Manager include Leadership, Customer Satisfaction, Problem Solving, Microsoft Office, Automotive Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College