Description
We are offering a short term contract employment opportunity for a Technical Writer based in ANNAPOLIS, Maryland. This role is primarily involved in creating and editing Standard Operating Procedures (SOPs), working closely with various stakeholders, and ensuring the delivery of quality technical documents.
Responsibilities:
Develop and maintain SOPs for various functions such as application processing, mail handling, program participation, and form processing.
Collaborate with outside government agencies and community partners to gather necessary information for technical documentation.
Assist in the training of Domestic Violence Organizations by providing them with comprehensive and easy-to-understand SOPs.
Handle the documentations related to school zoning and renewal applications.
Utilize tools such as Adobe FrameMaker, Adobe RoboHelp, and Microsoft Office to create and edit documents.
Effectively communicate complex information in a clear and concise manner.
Ensure all technical documents are up to date and comply with industry standards.
Collaborate with Subject Matter Experts (SMEs) to create detailed technical instructions.
Conduct AB Testing and utilize EO/IR systems to optimize the effectiveness of the technical documents.
Create documents and deliverables in accordance with the department's SOPs.
Requirements
Proficient in Adobe FrameMaker and Adobe RoboHelp
Familiarity with EO/IR systems
Knowledge of AP Style and Standard Operation Procedure
Experience with Database Management
Proficient in Microsoft Office Suite
Familiarity with AB Testing principles
Understanding of Computer Hardware
Ability to create Deliverables in line with Design goals
Experience with Department SOP's
Knowledge of Domestic Relations laws and regulations
Ability to work with SMEs and Operations teams
Demonstrated ability to create technical documentation in a clear and concise manner
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a team environment
Strong attention to detail and ability to meet deadlines
Bachelor's degree in a related field or equivalent experience preferred
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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