Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Director What does a successful Product Director do at Fiserv? We’ve started our journey to create a world class merchant acquiring developer platform. As an API Product Director, you’ll play a key role in driving how we interact with external developers from large financial services clients, eCommerce clients & software vendors by designing external API interfaces with the best developer experience in mind. We’re an ‘API First’ team and part of your role will be to instill high standards while focusing on an ‘outside in’ approach. That means we look to the customer when we design our products. You’ll have a keen interest in the developer’s experience; the developer experience being what products we expose, how we design them and support them in production. The right candidate will be prepared to evangelize the importance of a great developer experience and well-designed APIs to both technology and business stakeholders. What you will do: Own the strategy and lifecycle management of external APIs from inception – launching – scaling – maturity - deprecating Collate and convert customer feedback into actionable insights Design APIs with great developer experience in mind, to a state which can be passed to engineering to be built Develop expertise in payment standards and frameworks e.g. EMVCo, 3D-Secure, acquirer technology Develop applications that demonstrate the APIs in use, such as building an ecommerce store, a reseller portal, a merchant data dashboard Work with the Developer Portal Team to manage APIs publicized on the portal and identify additional requirements needed on the portal e.g. config pages What you will need to have: You have experience in Open API specs You have experience in YAML & Swagger You should have previously developed software products either as a developer or as an architect Previous experience in financial services or payments or serving ISVs is desired You have designed APIs and modern web technologies and partnered with Engineering to build You have used your technical writing skills to create customer facing documentation This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. Our commitment to Diversity and Inclusion: Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.