8 Jobs in Alexandria, VA
Prioxtel Virtual Solutions is Hiring a Call center representative Near Alexandria, VA
Join Our Team : WorkfromHome Call Center RepresentativeWanted!
Are youready to be the superhero voice that connects our clients withtheir cherished customers Were actively seeking a passionate CallCenter Representative to work remotely serving as the crucial linkbetween our clients and their current and potential customerbase.
What MakesUsDifferent :
Wereon the lookout for someone who thrives on tackling customer issueshandling complaints with finesse and turning inquiries intoopportunities.
Your mission To be the proactive problemsolverensuring that customer satisfaction is always front and center ineverything youdo.
Why ChooseUs
RemoteFlexibility : Work from the comfort of your own home on yourterms.
CustomerCentricFocus : Be the hero solving puzzles for our clients and theircustomers.
ProfessionalGrowth : Join a team that values your input and offers room forcareeradvancement.
If youreready to make a real impact in a vibrant remote work setting applynow! Were searching for individuals who are passionate aboutdelivering toptier customer service and crafting memorable customerexperiences.
Responsibilities :
- Manageinbound and outbound calls with efficiency andcharm.
- Followconversation prompts and scripts withfinesse.
- Identifycustomers needs research their issues and provide effectivesolutions.
- Seizeopportunities to upsell products like apro.
- Buildlasting relationships and go the extra mile forcustomers.
- Keepcomprehensive records of all interactions in our call centerdatabase.
- Attendeducational seminars to sharpen yourskills.
Requirements :
- Strongphone and verbal communication skills plus active listeningabilities.
- Empatheticcustomer focus with the flexibility to handle variouspersonalities.
- Abilityto multitask set priorities and manage timeeffectively.
- Highschool degree orequivalent.
- Flexibleschedule to accommodate varyingshifts.
Ready toembark on this exciting journey with us Apply now and lets shapeexceptional customer experiencestogether!
Computer / Office Requirements Laptop or Desktop Computer ComputerMonitor (15" or higher). Computer Hard Drive with only thefollowing Operating Systems : Windows 10 or Windows 11.
Internet Software : Chrome Noisecanceling headset with microphone (Brands : Logitech, Plantronics orMicrosoft) Some items are not needed at the time ofapplication
Last updated : 2024-05-17
Job Summary
Full Time
$49k-62k (estimate)
05/18/2024
08/17/2024
The job skills required for Call center representative include Customer Service, Call Center, Verbal Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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