The Library’s HR Generalist for Employee Relations serves an important role by working with employees and supervisors to engage in constructive dialogue to ensure an equitable, inclusive, engaging, and respectful experience for all employees consistent with the Library’s policies, Core Values, and culture. The work ranges from coaching sessions to writing and administering disciplinary documents to conducting thorough and objective investigations. The role is based at Main Library but travels to all locations to support Library and employee needs.

Additionally, through coordinating the leave of absence, accommodation, and workers' compensation programs, the HR Generalist works with employees facing their own or a family member’s serious medical condition and helps them to understand the Library’s policies and paperwork needed. The attached Job Description explains the full scope of duties and expectations for the role.

Customer service is the core of our work, and that includes service to our internal customers: our coworkers. Because of the frequent and sensitive interactions required of the HR Generalist, the individual needs strong communication and interpersonal skills that enable the person to work successfully on a broad spectrum of employee relations issues. Active listening is the key to that communication so the individual can understand the situation correctly.

Qualifications/Requirements:

• Bachelor’s degree in Human Resources, Personnel Administration, Public Administration, or a related field. (HRCI or SHRM certification, Master’s degree, and/or 5 or more years of experience is preferred.)
• Knowledge of the principles and practices of Human Resources administration.
• Knowledge of local, state, and federal laws pertaining to Human Resources.
• Knowledge of employee relations principles and practices.
• Skill in mediation and conflict resolution.
• Skill in employee coaching, counseling, and performance management.
• Ability to build and maintain effective working relationships with all levels of employees, other professionals, and community groups and organizations.
• Understanding of the principles of intellectual freedom.
• Ability to use a computer and job-related software or systems applicable to the essential functions of the job.
• Ability to lift light objects (less than 25 pounds) and carry them short distances (50 feet or less).
•  Ability to pass criminal background and education verification check screenings.

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPPORTUNITY EMPLOYER