7 Jobs in Akron, OH
Jobs for Humanity is Hiring a Customer Support Representative Near Akron, OH
Company Description
Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.
At Rowan Energy Norway, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.
Our company name, Rowan Energy Norway, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners.
Job Description
HIRING ALERT! 📣 HIRING ALERT! 📣 HIRING ALERT! 📣
Are you a highly motivated and customer-focused individual looking for a remote opportunity in North America (USA/CANADA)? Europe, UAE, and South America
We are currently seeking dedicated individuals to join our team as Customer Support Representatives. In this role, you will be responsible for delivering exceptional customer service, managing account receivables, and handling collections from delinquent clients. Your contribution will be vital in ensuring customer satisfaction and fostering positive client relationships.
— WORK FROM HOME
— Salary Range: $5,000 - $10,000 Per Month
Available Positions:
1. Financial Collections Manager
2. Financial Admin Manager
3. Customer Operations Manager
4. Collection Escrow Manager
5. Financial Administrative Manager
6. Account Receivable Manager (AR)
7. Customer Collection Service
8. Customer Service Representative
9. Customer Support Representative
Responsibilities:
!. Take incoming calls from clients and listen to concerns, complaints, and questions carefully.
!. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.
!. Locating debtors and contacting them via phone or email to address their overdue payments and determine the reason for the outstanding debt.
!. Communicating with the sales and accounting department to maintain accurate and updated information on client accounts and payments.
!. Contacting customers to inform them of delinquency, encourage on-time payments, and set up payment plans that can facilitate good credit.
!. Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately.
!. Contact clients about unpaid or overdue accounts, and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made
Interested candidates with relevant experience and skills are encouraged to apply by submitting their resumes. Join our team and enjoy benefits such as Medical, Vision, and Life insurance. This opportunity is ideal for retirees, disabled individuals, and young adults. No prior experience is required, as we provide training and offer bonuses!
#WorkFromHome #Opportunities #Customersupport #Remotejobs
Serious applicants only. Apply now and be part of our dynamic team!
.
Qualifications
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
Desire to learn skills to successfully work from home.
Strong communication and problem-solving skills
Ability to multitask and regularly respond to emails
Must be proficient with basic PC skills
Additional Information
Flexible work hours
Company-sponsored events
Paid volunteer days
Educational opportunities
Remote work options
Commuter benefits
Job Summary
Full Time
05/13/2024
07/12/2024
The job skills required for Customer Support Representative include Customer Service, Problem Solving, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
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Customer support representative document reports, resolve complaints, and process orders and payments.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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