You haven't searched anything yet.
TRANSIT OPERATIONS SUPERVIOR - This position is one of two, responsible for coordinating and directly supervising: the road activities of the transit system, including implementation of daily routes and schedules for fixed routes and/or Dial-A-Ride; complaint resolution; coach and van operators; and overall operations safety and compliance.
Supervises transit’s road and service operations, including field mentoring, coaching, discipline and general supervision of bus and van operators to assure schedule and service compliance. Plans and schedules operators’ daily work assignments to assure efficient utilization of personnel, facilities, and transit coaches. Assesses transit routes and service levels and recommends changes to improve passenger service. Recommends and implements personnel and operational policies and procedures. Stays current on state and federal regulations and assures that both Transit’s fixed-route and Dial-A-Ride services remain in compliance with all regulations. Aids Transit Manager in the preparation and administration of the transit budget. Transit Operations Supervisors report to the Transit Manager and supervise bus and van operators, with an emphasis on ensuring safe and efficient service operations.
Assists the Transit Manager in collecting cash receipts from fare boxes and sales outlets. Designs and administers community involvement programs. May perform dispatching duties or operate a bus or van as required. Performs other tasks as assigned.
Must have five years of increasingly responsible supervisory experience, preferably in public transportation.
The proposed work schedule is 8:45am–5:45pm Sunday, and 6am-3pm Monday through Thursday, year-round.
This position is supported with grant funds through June 2025, and continuation beyond that point is dependent on a verified revenue source.
Applications are available online at http://www.pullman-wa.gov
ILLUSTRATIVE EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Directly supervises the day-to-day operation of the transit system. Schedules and assigns drivers and bus washers to ensure service levels are maintained; facilitates the replacement of transit vehicles and/or operators due to accidents, equipment failure, illness or other unforeseen circumstances; approves rerouting of service due to inclement weather or road construction.
Through field observation and interaction with drivers and the public, evaluates and recommends bus routes and services levels
Through service level signup and shift template development, prepares weekly schedules for drivers and bus washers.
Monitors field operations to assure compliance with performance standards and service schedules. Assesses and coordinates training needs of Dial-A-Ride and fixed-route coach operators.
Investigates public complaints concerning customer services, vehicle safety and route design. Provides on-site investigation of accidents. Interviews operators, witnesses, maintenance personnel and safety officials, as well as reviews available video and avl/gps data to determine cause, and recommends appropriate remedial actions to prevent future accidents. Assists the Transit Manager with the division’s Drug and Alcohol Testing Program; assists in determining fitness for duty, reasonable suspicion or post-accident testing.
Conducts hiring interviews, administers employment test(s), interviews final candidates, performs reference checking and completes background investigation, recommends selection of new hires, and arranges for training for new operators. Assists Transit Manager in counseling employees regarding work-related issues. Assists Transit Manager in developing and implementing personnel and operational policies and procedures and ensuring compliance. Recommends personnel actions to the Transit Manager; prepares and conducts annual performance evaluations of drivers and bus washers.
Prepares and monitors assigned portions of the transit budget; represents Pullman Transit in committees, at workshops and in various transit-related meetings; assists Transit Manager with Union-related issues including representing the City during negotiations; prepares grants; may serve as Transit Manager in his/her absence.
OTHER JOB FUNCTIONS:
Assists the Transit Manager in collecting cash receipts from fare boxes and sales outlets. Designs and administers community involvement programs. May perform dispatching duties or operate a bus or van as required.
Performs other tasks as assigned.
SELECTION FACTORS:
(Applicants should describe their previous experience and training for each of the following selection factors. These factors will be the basis for selecting the most qualified applicants to be interviewed. Candidates selected for employment must satisfactorily demonstrate possession of these factors during a prescribed probationary period, and afterwards, for continued employment.)
Knowledge of:
Ability to:
MINIMUM QUALIFICATIONS:
(Persons applying for a position of this class should have any combination of the following experience and training.)
Five yearsincreasingly responsible supervisory experience, preferably in public transportation. Ability to interpret and apply federal/state DOT and OSHA regulations affecting transit operations is required. Ability to deal effectively with supervisors, co-workers, and the public; resolve employee complaints; and deal with union members in a positive manner is also required. Must have valid CDL, Class B and NO Airbrake Restriction within 30 days of hire. Any equivalent combination of formal education and/or training in transportation-related studies, public administration, business administration or related field may substitute for up to one-half of the experience requirements.
TOOLS AND EQUIPMENT USED:
Personal computer; transit vehicles including van, bus and car; wheelchair lifts; coin counting and sorting machine, phone; copy machine, fax machine, two-way radio, ID card printer.
WORK ENVIRONMENT:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Work is performed partially in an office environment while sitting at a desk or computer terminal or occasionally standing at a counter for a period of time. Additionally, the duties of this job require the employee to work outside, either in a vehicle or exposed to current weather conditions. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals. The employee must occasionally lift and/or move up to 50 pounds.
This is a safety-sensitive position and is subject to random drug and alcohol testing as a condition of employment.
The noise level in the work environment is usually quiet while in the office, or moderately loud when in the field.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
City Paid Benefits Include:
Elective Benefits Include:
Full Time
Wholesale
$56k-76k (estimate)
05/02/2024
07/01/2024
ci.pullman.wa.us
Seattle, WA
<25
Wholesale
The job skills required for Transit Operations Supervisor include Customer Service, Transportation, Planning, Service Quality, Futures, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Transit Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Transit Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Transit Operations Supervisor positions, which can be used as a reference in future career path planning. As a Transit Operations Supervisor, it can be promoted into senior positions as a Truck Driver Supervisor III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Transit Operations Supervisor. You can explore the career advancement for a Transit Operations Supervisor below and select your interested title to get hiring information.