Job Summary:
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. If you have a strong mechanical knowledge, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet customers and provide them with a positive service experience
- Listen to customer concerns and accurately document vehicle issues
- Provide estimates for repairs and maintenance services
- Coordinate with technicians to ensure timely completion of work
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and vehicle repairs
- Provide exceptional customer service at all times

Requirements:
- Previous experience in a similar role preferred
- Strong mechanical knowledge and understanding of automotive systems
- Ability to accurately diagnose vehicle issues and recommend appropriate repairs
- Excellent communication skills, both verbal and written
- Proficient in computer systems and software applications
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively

We offer competitive pay based on experience and qualifications. This is a full-time position with opportunities for career growth within our organization.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Shift:

• 10 hour shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Chicago, IL 60647 (Required)

Ability to Relocate:

• Chicago, IL 60647: Relocate before starting work (Required)

Work Location: In person