You haven't searched anything yet.
Job Description
This is a remote position.
Position Overview : We are seeking a talented and bilingual Japanese Customer Service and Sales Representative to join our team at Officepartners360.
This role is pivotal in providing outstanding support to our Japanese-speaking clientele while driving sales growth through effective communication and relationship-building.
The ideal candidate will be fluent in both Japanese (N1 level) and English, with a passion for delivering superior customer experiences.
Key Responsibilities :
Customer Service :
Respond promptly to customer inquiries via phone, email, and chat in both Japanese and English. Assist customers with product information, order processing, and issue resolution in a courteous and professional manner.
Ensure high levels of customer satisfaction by providing personalized assistance and proactive follow-up.
Sales Support :
Engage with potential customers to understand their needs and recommend suitable office solutions. Collaborate with the sales team to identify sales opportunities, generate leads, and close deals.
Prepare quotes, proposals, and sales presentations in Japanese and English as needed.
Language Support :
Cross-functional Collaboration :
Work closely with various departments including sales, marketing, and operations to ensure smooth customer interactions and order fulfillment.
Provide feedback to internal teams on customer preferences, market trends, and areas for improvement.
Qualifications :
Last updated : 2024-03-27
Full Time
$66k-89k (estimate)
03/29/2024
06/21/2024
The job skills required for Bilingual customer service include Customer Service, Problem Solving, Microsoft Office, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual customer service positions, which can be used as a reference in future career path planning. As a Bilingual customer service, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual customer service. You can explore the career advancement for a Bilingual customer service below and select your interested title to get hiring information.