Who are we: Caraway is a home goods brand on a mission to craft well-designed, non-toxic kitchenware that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of chemicals, that are better for you, your family, and the world. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - every step of the process. 

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, Container Store, Costco, Zola, and many more.

We’ve amassed over 58,000 five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, CNN. 

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply! 

The Opportunity:The Hardware Product Development Manager role will be a key team member for physical product development at Caraway. You will own end-to-end product development (NPI) from concept through launch, including defining product requirements, prototyping, manufacturing, marketing, and strategy. This role will own all aspects of category performance: from building a scalable supply chain & increasing margin through to end-to-end new product launch; continuous innovation on our core product; building legal protection & sustainability. You’ll be driving brand vision and new concepts to life with innovative techniques, materials, and an uncompromising focus on the highest quality and aesthetic outcomes in a way that excites our consumers. You will have the opportunity to work with our industrial design agency, internal product development team in the US and Asia, as well as our overseas manufacturing partners and other internal Caraway teams like marketing and creative. This role will report directly to the Product Development Lead and will be primarily a remote position, however this role will have some in-person meetings every couple weeks and will need to reside within a 2 hour commute from NYC. This position requires 1-2 nightly supplier calls during the week (Monday to Thursday) and potential travel to Asia when required. Who You Are: The ideal candidate is someone with a technical background in mechanical, hardware, or systems engineering who has hands-on experience with consumer products (home & kitchen a plus). They are someone who can leverage their experience to guide industrial design, suppliers, and internal product development, but is also looking for exposure to marketing, merchandising, operations, and more. This development process requires adaptability and flexibility as we continue to expand the product line into new categories with a small team. Strong organizational and time management skills are needed to fulfill the multi-faceted activities required to bring multiple products to market simultaneously. To be successful in this role, the candidate must be a hands-on executer, a strong creative problem solver, and thrive working autonomously and collaboratively. They’ll be proficient in data analysis and can confidently and accurately draw and explain concise conclusions. The ideal candidate will also be skilled and comfortable liaising with external vendors, suppliers, and manufacturers as well as internal stakeholders. Responsibilities:

• Own end-to-end new product development, from market & product research, competitive analysis, timeline development, design, sourcing, costing and packaging, and pricing from ideation through launch.
• Dive into 3D CAD to pinpoint potential issues in advance and offer solutions to our manufacturing partners
• Meet with design firms to discuss products in development and provide feedback on design and concept direction with regards to pricing concerns and feature set requirements.
• Conduct detailed technical assessments for existing and new product development, including outlining tests and experiments for suppliers, data analysis based on test results, providing alternative solutions to technical issues, etc. 
• Write detailed technical specifications and quotation packages for suppliers, including technical overviews, cosmetic and quality requirements, product requirements, and other details 
• Work hand-in-hand with the Caraway Product, CX, and Operations teams to establish priorities, communicate with factories to resolve quality issues, and establish new guidelines for quality control. 
• Be able to conduct tests on product samples in order to assess performance and associated customer impacts. Communicate improvements and action plans to suppliers. 

Knowledge, skills, and abilities:

• 3-5 years of experience in a mechanical, systems, or hardware engineering role. Experience in consumer products, particularly small home appliances, is a plus. 
• Experience working with overseas manufacturers for new product development with hands-on exposure in factory environments strongly preferred. 
• Strong knowledge of manufacturing processes. 
• Ability to participate in weekly evening calls between 8 PM EST - 11 PM EST
• Be able to assess, dissect, and draw concise conclusions from large data sets. Use data to guide decision making and drive discussions with suppliers 
• Knowledge of prototyping processes and options. Has exposure to refining designs and iterating on prototypes through hands-on work. Can use CAD efficiently, but does not need to be an expert. 
• Superior organizational skills and ability to prioritize workload autonomously
• A love of details with strong aesthetic sensibility and an eye for design. Desire to always move fast while balancing speed versus expected deliverables. 
• Strong written and verbal communication skills. Able to disseminate information in a clear and concise manner for internal and external audiences. 

The anticipated base salary range for this role ​is $95,000 - $115,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Caraway Life:

Caraway is an exciting, fully remote DTC retail startup company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world. 

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided: 

• Health, dental, and vision offerings for you and your dependents
• Competitive salary equity options 
• Unlimited PTO 
• 11 paid holidays
• 3 months Parental leave
• Fully Remote Company
• Company-sponsored monthly wellness stipend
• Company-sponsored monthly coworking stipend
• Pre-tax Commuter and FSA/Dependent Care FSA, and HSA options
• 401(k) plan
• High quality home and kitchen product swag, F&F discounts

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status