Position Summary

The PACE Medical Assistant manages the flow and operations of the PACE KC clinic. Coordinates services with primary care team and asks as a primary liaison. Provides care to the participants; implements provider orders; assists with developing appropriate plan of care; provides education to participants, care givers, families, and associates; and communicates participants condition to caregivers; primary care, and the interdisciplinary team (IDT).

Primary Functions

• Helps patients by providing information, services, and assistance.
• Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit by pt’s full name & documentation for verification at every visit, and recording this information in the electronic medical record.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Counsels patients by transmitting physician’s orders and answering standard questions
• Aids in scheduling appointments and ensures clinic is running on time.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Administers prescribed medications and maintains related medical records under supervision.
• Administers medications using proper dosage, route, timing, and technique.
• Perform medication reconciliation with the patient and record in the electronic medical record.
• Conduct medical screenings such as depression, tobacco, and substance abuse.
• Performs other duties as assigned.

Supervisory Duties and Responsibilities

• None

Education, Certification, and Experience

Minimum

• High school diploma or equivalent

• Certified Medical Technician certification

• Two (2) years of demonstrated experience working with the aging population.

• Medical clearance for communicable diseases and up-to-date immunizations, before having direct participant contact.

• CPR/AED certified.

Desired

• Bilingual

• Previous long-term care experience, clinic manager experience, or Home Community Based Services

Knowledge, Skills, and Abilities

• Ability to demonstrate patience, understanding, and sensitivity interacting with participants, families, visitors, and coworkers.

• Excellent organizational skills with attention to detail and time management skills.

• Effective analytical and problem-solving skills

• Ability to work independently.

• Effective oral and written communication skills

• Knowledge of compliance and privacy laws and regulations related to health care systems.

• Ability to review and analyze provider credentialing file for completeness, accuracy, issues, and changes.

• Ability to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care.

• Proficient in the use of electronic medical records and Microsoft Office software

Physical Demands - General Activities

Occasionally Frequently Continuously

0-33% 45-65% 67-100%

Sitting X

Standing X

Walking X

Bending X

Reaching X

Driving X

Squatting X

5 - 30 lbs. 30 - 60 lbs. over 60 lbs

Pushing x

Lifting X

Low Medium High

Manual Dexterity X

Associate Statement of Understanding

I have read and understand the job description for my position. I am able to perform all of the essential functions of this position.

I agree to comply with the corporate compliance policy and all laws, rules, regulations and standards of conduct relating to my position. As an associate, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor.

As an associate, I will strive to uphold the mission and vision of the organization. All associates are required to adhere to the core values in all their interactions with customers and fellow associates.