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We are seeking a dedicated and customer-focused Helpdesk Support Specialist to join our IT team. The ideal candidate will provide first-level technical support to end-users, ensuring efficient and effective resolution of issues related to computer systems, hardware, software, and networks. The role requires excellent problem-solving skills, a strong technical background, and exceptional customer service abilities.
Technical Support:
Customer Service:
Documentation and Reporting:
System Maintenance:
Continuous Improvement:
Education:
Experience:
Skills:
Technical Proficiency:
Full Time
$57k-71k (estimate)
06/09/2024
08/08/2024