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Tilebar is a rapidly expanding company that is revolutionizing the tiles industry in the United States through the implementation of cutting-edge technology, innovative practices, and a distinctive product line. Our aim is to reshape the way homeowners shop for tiles and home decor. With an ambitious vision to become the leading player in the multi-billion dollar tiles market, we are seeking a highly motivated and detail-oriented Client Experience Specialist to join our dynamic team. In this role, you will play a vital part in our growth trajectory.
Our Client Experience team members handle all inbound and outbound contacts from our clients efficiently, and thoroughly via voice, email, live chat, messaging, and social media. They act as subject matter experts in all areas within the Customer Relations department. Client Experience Specialist support their peers and management by taking front line and escalated client contacts and see matter through to resolution. Providing a best-in-class experience for all clients.
Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Benefits:
The salary range for this position is $20 to $24 per hour. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.
Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.
Full Time
$54k-72k (estimate)
04/04/2024
06/02/2024
The following is the career advancement route for Client Experience Specialist positions, which can be used as a reference in future career path planning. As a Client Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Experience Specialist. You can explore the career advancement for a Client Experience Specialist below and select your interested title to get hiring information.