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Fotokite develops autonomous, high-endurance tethered unmanned aerial systems to help firefighters and public safety teams save lives.
Fotokite systems allow first responders to quickly and easily gain situational awareness after arriving at emergency scenes: our autonomous one-touch launch/land system makes operation simple and safe; the dual color and thermal camera payload provides situational awareness from the system’s aerial perspective; and actively tethered flight means the system can be flown without a certified pilot and can be left flying for as long as the situation requires.
The Lead Support Engineer leads the external product support operations team for Fotokite US LLC and manages the internal support functions required to maintain the readiness and operational capability of Fotokite systems. Ensures best-in-class service to our growing customer base and makes certain that customers are supported in a manner that helps them develop the confidence to seamlessly integrate this unique tool into their daily routine. Leadership duties include product support, operations on-site installations, maintaining the sales enablement unit fleet and testing of development systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION/QUALIFICATIONS
COMPENSATION AND BENEFITS
We require that applicants already have permission to work in the US. We will not sponsor work-related visas now or in the future. Please include both a resume and cover letter. We are looking forward to hearing from you!
Fotokite US LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, sexual orientation and expression, age, marital status, disability, religion, national origin, military service, arrest/conviction record, victims of domestic violence, and genetics.
Full Time
$98k-125k (estimate)
05/31/2024
07/29/2024
The job skills required for Lead Support Engineer include Analysis, Technical Support, Computer Science, Linux, Customer Support, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Support Engineer positions, which can be used as a reference in future career path planning. As a Lead Support Engineer, it can be promoted into senior positions as a Software Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Support Engineer. You can explore the career advancement for a Lead Support Engineer below and select your interested title to get hiring information.