You haven't searched anything yet.
SUMMARY
The primary function of the Laundry Manager is to manage the hotel laundry staff and their activities to maintain the hotel in a clean, sanitary, and orderly condition for the safety and security of our guests and team members. They are also responsible for implementing timing and quality standards for production.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
· Maintains guest service as the driving philosophy of the operation
· Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
· Committed to making every guest is satisfied
· Meets or exceeds guest satisfaction measures
· Ensures hotel standards and services contribute to the delivery of consistent guest service
· Implements and practices guest service initiatives and performs to Hotel Standards
Laundry Manager Duties
· Communicate effectively with all employees through daily standup meetings, with supervisors through weekly meetings.
· Work closely with other departments (Front desk, Engineering, Banquets etc…) and housekeeping team.
· Report to engineering/maintenance any and all problems needing repairs of any machines.
· Develop and Implement new programs as needed.
· Ensure that all room and F/B linens are cleaned and cared for up to standard to exceed guests’ expectation through the excellence program.
· Support the direct supervisors, the department through open door policy.
· Responsible for coordination of pickup, processing and delivery in TPS and NLI rooms and F/B linen.
· Create a courteous friendly, professional, work environment through open line of communication.
· Ensure compliance with safety and sanitation standard.
· See that inspection program is consistently maintained through daily inspections.
· Ensure that all public areas are clean to standard through daily inspection.
· Maintain a monthly linen inventory (must be completed on 30th to the 1st of every month).
· Supply inventory should be done once a week (order as needed).
· Interview prospective employees.
· Keep daily attendance records.
· Prepare shift schedule according to Hotel Occupancy and special functions.
· Follow and Enforce company standards and procedures.
SUPERVISORY RESPONSIBILITIES
Manages and directs staff including recruitment, selection and development to achieve Company goals and objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
· A business degree or High school diploma is required.
· Must have at least 3 years experience in a supervisory/management capacity.
· Must be a team leader and a team player.
LANGUAGE AND MATHEMATICAL SKILLS
· Ability to read and speak English/Spanish and comprehend simple instructions, short correspondence, and memos
· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
· Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
· Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to use various EQP vacuum cleaners, buffers, misc tools to do minor repairs/diagnostics on equipment.
· Valid drivers license and Motor Vehicle check required as the laundry manager may be called upon to drive the box truck to/from Nittany Lion Inn.
Job Type: Full-time
Pay: $19.92 - $23.99 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$42k-57k (estimate)
06/10/2024
10/06/2024
The job skills required for Laundry Manager include Laundry, Scheduling, Housekeeping, Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Laundry Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Laundry Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Laundry Manager positions, which can be used as a reference in future career path planning. As a Laundry Manager, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Laundry Manager. You can explore the career advancement for a Laundry Manager below and select your interested title to get hiring information.