No prior automotive industry experience is required to apply! We are seeking individuals with various industry backgrounds.

• Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail

Our guests expect luxury, value, and world-class service. As a Body Shop Receptionist, you will be part of our call center team that delivers elevated hospitality and ensures each guest has a memorable experience when they call their local Swickard dealership. You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Update and maintain estimate and repair schedules
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Assist estimators and shop employees with daily tasks

Skills Needed to Win:

• Experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office
• Hands-on experience with office equipment (e.g., E-fax machines and printers)
• Professional attitude and appearance
• Excellent written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Outstanding organizational and time management skills
• High school degree

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing!
• We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.