1 Job
Coldwater Law Offices Lillis & Jansen PC is Hiring a Remote Customer Service Representative, Work from Home
- Ensure customer satisfaction and provide professional support.
- Communicate and coordinating with colleagues as necessary.
- Communicate with customers through various channels (i.e., phone, email, chat, etc.).
- Resolve customer complaints and de-escalate situations or escalate to team lead or Manager and/or other internal resources necessary
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Knowledgeable in our products and services
- Keep records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
Requirements
- At least 18 years of age
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
- Familiarity with CRM systems and practices
- Previous contact center experience
- High school diploma or equivalent
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- 2 years of recent financial experience
- Ability to contribute in a fast paced, team-oriented environment
Benefits
- 401(k)
- Referral program
- Employee discount
- Paid time off
- Health insurance
- Flexible schedule
- Dental insurance
- Vision insurance
Job Summary
Full Time
$36k-45k (estimate)
04/22/2023
07/01/2024
The job skills required for Customer Service Representative, Work from Home include Customer Service, Products and Services, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative, Work from Home. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative, Work from Home. Select any job title you are interested in and start to search job requirements.
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