Taymax 27 Northwestern Dr, Salem, NH 03079-4844, United States of America The Facilities Coordinator will be responsible for helping to maintain the brand standards of our clubs pertaining to maintenance and facilities. This position will administer Service Channel, the online work order management platform used for managing facilities and equipment maintenance and will reduce down time through preventative maintenance planning and the identification and recommendation of efficient solutions. The Facilities Coordinator will work closely with the Regional Facilities Maintenance Business Partners to determine the best course of action on high cost issues, seeking cost optimization through effective vendor selection and management. The Facilities Coordinator will be the Service Channel subject matter expert for the Facilities Team, specifically the Regional Facilities Maintenance Business Partners and Brand Technicians, regarding best practices and processes that will continue to improve the member experience and overall brand standards. This position will comply with all applicable codes, regulations, governmental agency and Taymax directives related to building operations and work safety. The position will report directly to the Senior Director of Facilities. Pay : It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Provide reporting and analysis on club preventative maintenance on a weekly, quarterly, and annual basis. Manage the Service Channel dashboard to leverage the capability of the platform to suit the needs of the business. Identify opportunities for continuous improvement within the current repair and maintenance process. Review all equipment and repair facilities issues submitted into our facilities management software program. Verify that the preventative maintenance is completed in a timely manner based on the assigned schedule. Review work order trends through Service Channel to find cost savings and elevate vendor service. Review and approve proposals from external vendors for work orders that exceed the amount previously submitted and approved. Assist in the vendor review, onboarding, and replacement processes. Communicate with Brand Technician Team, General Manager Team, and Regional Manager Team to clarify facilities and maintenance needs. Act as internal subject matter expert on Service Channel and train the Regional Facilities Maintenance Business Partner Team on the platform. Review the preventative maintenance (HVAC, Fire and Life Safety, etc.) work orders for each club for confirmation of completion. Communicate with property managers and landlords of the clubs to resolve tenant/landlord responsibility issues. Work collaboratively across the departments of Operations, Construction, Finance and others to ensure effective cross-functional support of the Facilities Maintenance team. Other duties as assigned based on the business needs. Qualifications: Service Channel experience strongly preferred or other facilities management software experience. Proficient in Microsoft Excel, Word, PowerPoint Collaborative Strong organization, communication and prioritization skills with the ability to multi-task as needed. Self-motivated with solid decision-making skills. Occasional travel required. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at hr@taymaxgroup.com to make an accommodation request. About Us Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 150 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Maritimes in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax’s corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.