A hotel is seeking highly motivated professionals to join our team, where guest service is our number one priority. As part of a growing company, we are looking for applicants with the desire to grow with us. We value individual strengths and talents and give our team the tools they need to be successful. We offer competitive wages, flexible scheduling, incentive programs and opportunity for growth. We have various shifts available, for full or part time team members; scheduling will be further discussed at the interview. Holidays, nights and weekends will be required as needed.
The Position -Guest Services Representative:
Your contributions to the team help make our guests feel welcomed from the moment they first encounter your genuine smile and helpful attitude, especially in our check in and check out hours. You will be a part of a fun work team that provides results.
General Duties & Responsibilities:

• Processes guest credit card.
• Verifies all postings and balances.
• Check advance purchases for advance payment postings.
• Make Reservations
• Answer phones and handle calls.
• Assist other departments as needed
• Prepares and sends daily operations reports to management.
• Generally, As the only Guest Service Representative on duty , you will responsible for handling the operations of the hotel.
  Other General Requirements of the Position:
• High school diploma or equivalent.
• Previous hotel-related experience preferred.
• Strong communication, organization, and problem-solving skills.
• Knowledge of proper telephone etiquette.
• Knowledge of principles, values and processes for providing superior guest service.
• Excellent organization and time management skills.
• Knowledge of surrounding areas and local events.
• Ability to multi-task and be detailed oriented.
• Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
• Ability to understand principles of auditing, balancing, and closing out accounts.
• Ability to stand for an extended period across an entire work shift.
• Ability to work a flexible schedule, including weekends and holidays.
  Recruitment Process
  An employment application is required for every position applied for and must be filled out completely, showing clearly that the minimum qualifications are met. All statements are subject to investigation and verification. False statements will be cause for disqualification, removal from the eligibility list, or discharge from employment.
  The testing process will include one more oral interviews with senior management staff as well as a written test (if deemed necessary).
  Compensation To be determined.
  Disclosure
  We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, marital status, sexual orientation, age, medical condition, physical or mental disability, or service as a military veteran. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  Job Types: Full-time, Part-time
  Schedule:
• Holidays
• Night shift
• Weekend availability