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Job title : Customer Success Specialist
Wolfram, creator of Mathematica, Wolfram Alpha and Wolfram Language, is looking for a Customer Success Specialist who will help craft our customer-success strategies, build strong relationships with customers and collaborate with cross-functional leaders internally to deliver consistently excellent customer experiences.
The ideal candidate is passionate about using analytical skills to identify problems, find solutions and improve relationships.
Responsibilities
Qualifications
Location : Fully remote and seeking candidates from Argentina, Chile, Colombia, Ecuador, Mexico and Peru
Job type : Full time (40 hours per week) / Independent Contractor
Salary : Dependent on location and the candidate's background and experience
Reporting to : Manager of Wolfram Technology Group
Wolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply.
Openings at Wolfram
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Last updated : 2024-05-29
Full Time
$61k-78k (estimate)
05/31/2024
06/01/2024
wolfram.com
Champaign, IL
1,000 - 3,000
The job skills required for Customer specialist include Problem Solving, Products and Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer specialist positions, which can be used as a reference in future career path planning. As a Customer specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer specialist. You can explore the career advancement for a Customer specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.