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Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. Responsibilities: - Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information about products, services, and promotions - Process orders, returns, and exchanges efficiently and accurately - Perform data entry tasks to update customer information in the system - Analyze customer needs and recommend suitable products or services - Upsell additional products or services to enhance the customer experience Skills: - Excellent verbal and written communication skills in English (Spanish or other languages is a plus) - Strong phone etiquette and active listening skills - Ability to multitask and prioritize tasks effectively - Proficient in data entry and navigating computer systems - Customer service-oriented with a problem-solving mindset - Ability to work well in a team environment We offer competitive pay, comprehensive training, and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now to join our team as a Customer Service Representative.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
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Work Location: In person
Full Time
$41k-52k (estimate)
04/06/2024
09/11/2024
The job skills required for CSR - Customer Service Representative include Customer Service, Problem Solving, CSR, Billing, Scheduling, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.