Job Details
Job Location
Bronx, NY
Salary Range
$17.50 - $18.00 Hourly
Description
POSITION: Bilingual Quality Assurance Support Aide Unaccompanied Minors Program
REPORTS TO: PSA Compliance Manager/ Quality Improvement Specialist Supervisor
CLASSIFICATION: Full Time
EXEMPT/NON-EXEMPT: Non-Exempt (Hourly)
GENERAL DESCRIPTION: The Lutheran Safe Haven Shelter and Transitional Foster Care Program is a 24-hour program that serves unaccompanied children (UCs) in immigration custody who are awaiting release to their sponsors. The Case Aide will provide administrative support to the Case Managers.
MAJOR DUTIES AND RESPONSIBILITIES INCLUDE:

• Review, scan and file UC logs and other documentation as needed.
• Create UC charts and ensure that program documents are properly filed for each UC, with case manager coordination.
• Maintaining and organizing charts accordingly.
• Complete chart audits and portal checks to ensure all documentation is audit ready.
• Other duties as assigned.

Qualifications
EDUCATION/EXPERIENCE:

• High School diploma or equivalent and 1 year experience working in social services, quality review, or another position where experience managing documentation of services can be demonstrated; OR
• Bachelor's degree (preferred)

SKILLS & ABILITIES:

• Bilingual in English and Spanish
• Good communication and writing skills
• Ability to work collaboratively with others
• Superior organizational skills, resourceful, and able to manage time effectively
• Experience and facility with Microsoft Applications