Description

GENERAL DESCRIPTION:

The Safe Haven for Children Program is a 24-hour shelter and transitional foster care program that serves unaccompanied children (UCs) in immigration custody who are awaiting release to their sponsors. Throughout the assigned shift, the Team Lead provides oversight and support to Youth Care Workers AKA Child Care Workers as well as the young persons in care. The Team Lead is responsible for ensuring compliance with city, state, federal and agency guidelines.

MAJOR DUTIES AND RESPONSIBILITIES:

• Provide leadership and supervision of Youth Care Workers throughout each shift.

• Provide supervisory meetings and trainings to Youth Care Workers.

• Assist in onboarding new staff through training and orientations.

• Supervise the coordination and completion of required assignments, activities and appointments for young persons in care.

• Ensure adherence to program guidelines and schedules.

• Monitor the completion and proper filing/storage of all program documents and incident reports during assigned shift.

• Monitor the facility for cleanliness, organization, and safety.

• Respond to all incidents immediately; follows the emergency procedure protocol to ensure notification of appropriate parties.

• Practice good judgment and decision-making to ensure the safety of staff and young persons in care.

• Approve and assists with recreational curriculum completed by Youth Care Workers; ensures timely implementation of recreational activities consistent with ORR policies and procedures.

• Supervise and assist with meal preparation for young persons.

• Communicate any issues, concerns or emerging trends pertaining to assigned shift to supervisor.

• Attend meetings, trainings, and conferences as required.

• Ensure that unit keys, cell phones, translator devices, tablets and other items remain in the possession of shelter staff members only.

• Provide a stable, abuse- and drug-free environment.

• Ensure that Youth Care Workers adhere to OCFS, ORR and agency policies and procedures.

• Comply with all mandated training yearly.

• On-call 24 hours (where applicable).

• Handle all duties specific to the role of a Youth Care Worker as well as additional duties assigned.

Qualifications

EDUCATION:

• High School Diploma/GED

• NYC Food Protection Certificate within 120 days of hire

• Bilingual in English and Spanish

EXPERIENCE:

• Three years experience working with immigrant children or adolescents.

• A minimum of one years supervisory experience.

• Persons with NY State Security License are encouraged to apply.

SKILLS, ABILITIES AND OTHER:

• Drivers License

• Excellent communication and writing skills

• Ability to lift at least 30 lbs. consistently

• Ability to exercise enormous amount of patience and good judgment

• Knowledgeable about working with immigrant youth

• Superior leadership and organizational skills: ability to work independently and as part of a team; resourceful; ability to manage time effectively and multi-task; able to motivate team to achieve excellent outcomes

• Experience and facility with Microsoft Office Applications

• Ability to work flexible hours as needed